At Punk Ride, we are not just a brand; we're a movement that redefines urban mobility, and we're proud to collaborate with some of the finest names in the electric revolution market. As a sub-brand of Zippy Ride LLC, Punk Ride stands as a testament to the fusion of cutting-edge technology and the rebellious spirit of punk culture.
Punk Ride (punkride.com) has 150 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
punkride.com
Website
punkride.com
Category
Vehicle Repair & Fuel
Location
THONOTOSASSA, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 88% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
So this is piss poor i ordered the ienyrid es1 on friday 31st October 25 told i would relieve it on 3rd November 25,after multiple emails still no closer to knowing where my order is
Response from Punk RideNov 18, 2025
Hi Christopher,
We’re very sorry for the delay and understand your frustration. Your order was dispatched from our warehouse, but it seems there has been a delay with the carrier.
Please provide your order number by emailing us at [email protected]
, and we will investigate immediately to give you a clear update on your delivery. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this.
Best regards,
The Punk Ride Team
CC
cristian C.
We both the scooter only last week my…
We both the scooter only last week my son toke it out for a 5min ride all seemed fine wen he went to get back on it ,to use it only few minutes after been used the scooter wouldnt turn on!! The engine burned out!!
We couldn't belive it spent all money and it lasted 5 min!! It's now 1 week later and we can't get true to anyone via phone or email no answers at all !! We are very disappointed at this point very poor business!!
Response from Punk RideNov 18, 2025
Hi Christian,
We’re very sorry to hear about the issue with your scooter and completely understand your frustration. Please be assured that we take warranty claims seriously and want to resolve this for you as quickly as possible.
To start the warranty process, please send your order number and any relevant details (photos or videos of the issue) to [email protected]
. Once we have this information, we’ll review your case and guide you through the next steps to get your scooter repaired or replaced under warranty.
We sincerely apologize for the inconvenience and appreciate your patience.
Best regards,
The Punk Ride Team
JB
Jessica B.
I purchased a bike online for my son’s…
I purchased a bike online for my son’s birthday which has not arrived, highly disappointed! stated fast shipping, shipping label created but confirmed with shipping company item has not been shipped. Email to customer service who continues to tell me the item was shipped and with courier yet days later and still the same thing. Too many SCAM VIBES! Will now attempt to have money refunded, thankfully I placed order through PayPal
Response from Punk RideOct 3, 2025
Hi Jessica,
We’re very sorry to hear about your experience. As we checked, your order has already been refunded. Please reach out to us directly via email so we can assist you further, as writing reviews here won’t allow us to resolve things properly.
Your order was indeed shipped out, but unfortunately, it did not arrive as quickly as you expected, and we completely understand your frustration. Please email us so we can ensure everything is fully resolved for you.
Thank you,
The Punk Ride Team
LK
Leo K.
Charlatans-stay away
They state full refund for returns on their website but they don’t honour it. Do not buy from them!!
The scooters received stated they were for over 14s but they never said that in their website. Check out local suppliers and do not buy from these chancers
Response from Punk RideSep 19, 2025
Hi Leo,
We're really sorry to hear about your experience and appreciate you sharing your concerns. We always aim to provide clear information and fair service, so it's disappointing to know we fell short in your case.
If you haven't already, please email us at [email protected]
so we can look into this for you directly and work toward a resolution. We genuinely want to help and hope to have the chance to make things right.
Best regards,
The Punk Ride Team
MH
Michael H.
A hoax
Punk Ride and their specifications are a hoax. I bought an iScooter iX8 and It doesn’t even come close to 60km/h that they show off with the specifikation. It tops 25km/h on turbo mode and dual drive mode. The instruction manual clearly states that the top speed is 25km/h. I regret this so much now. If you want to know what you get for your money, then buy it from a shop in your town.
Response from Punk RideSep 3, 2025
Hi Michael,
Thanks for your feedback, and we're really sorry to hear that you're disappointed with your scooter. We completely understand your frustration and regret that your experience hasn't met your expectations so far.
That said, we do wish you had reached out to us first before leaving a review, as we’ve already sent over a solution that can resolve the issue you're facing.
The iScooter iX8 comes with a speed limiter enabled by default, which is why you’re currently seeing a top speed of 25km/h, even in turbo and dual drive mode.
The 60km/h figure refers to the scooter's full capability once that limiter is deactivated. This limiter is standard across many models due to local safety regulations.
If you’d like to unlock the full speed, please try the following steps:
Pinch and hold the brake lever
While holding the brake lever, press the power button five times
This should remove the limiter once the scooter is powered on
If it doesn’t work on the first try, turn the scooter off and try again.
You can also follow along with this short video guide (the method is the same across all iScooter models):
Watch Video: https://onedrive.live.com/?qt=allmyphotos&photosData=%2Fshare%2F7179BFD163798DAB%21804%3Fithint%3Dvideo%26e%3DLwBRC4%26migratedtospo%3Dtrue&cid=7179BFD163798DAB&id=7179BFD163798DAB%21804&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3YvcyFBcXVOZVdQUnYzbHhoaVNzQjRJcVRYeWVEQ1E2P2U9THdCUkM0&v=photos
We’re here to help and really want to make things right. Please feel free to reach out if you need any further support unlocking the speed or have any other concerns.
Best regards
The Punk Ride Team
DR
Dave R.
Shocking customer service
Bought an iscooter for my son’s birthday in May. The scooter broke with an E16 error code after 2 weeks. I have since been trying to get a refund for the scooter without success.
Think I have sent over 30 emails to sort this and keep getting fobbed off. Absolute joke!
Response from Punk RideJul 30, 2025
Hi Dave,
We’re very sorry to hear about the issues you’ve experienced with your scooter and the frustration this has caused.
Due to a high volume of inquiries, our response times have been longer than usual, but please rest assured that we are committed to resolving your case as quickly as possible.
We appreciate your patience and will be reaching out to you directly to assist with your refund.
Best regards,
The Punk Ride Team
JA
Jason
Worst customer service ever!!!
11 weeks after posting my poor review I still have a broken scooter with no replacement part. Below is a full breakdown of my experience with Punk Ride. I can safely say they are the worst company I have ever dealt. Customer service is non existent just delay tactics and lies.
Sorry this is so long but just to let people know what they are dealing with.
7/1/25
Purchased iscooter from Punk Ride for £595
17/4/25
Emailed punkride customer service to say
Scooter stopped working with Error code E19.
23/4/25
Emailed again as no response
25/5/25
Rang Punkride customer service. Diverted to somebody's personal voicemail. Again no reply.
27/7/25
Put poor review on Trust Pilot.
28/5/25
Got reply on Trust Pilot saying to email customer service again
29/5/25
Emailed customer service
3/6
Still no reply so I put another poor review on Trust Pilot. Got another reply asking for Order Number.
I was told that replacement part had been shipped on 20/5/25.
10/6
Emailed to say the part has still not arrived.
12/6
Offered €20 refund
17/6
Offered 50% Refund if I repair scooter myself
26/6
E.aiked to say that no local companies will repair iscooter due to problems sourcing parts and very hard to repair. I asked Punk Ride for full refund
27/6
Email from Punkride looking £27 to cover shipping fee to resend another part.
30/6
Email from punkride to say they are sending part foc and will forward tracking number
6/7
Still no part or tracking details
IJ
Ikke jeres P.
Jeg har lagt en kommentar tidligere
Jeg har lagt en kommentar tidligere, kan ikke huske hvad jeg skrav, men de siger jeg har skrevet noget voldsomt og at jeg truer folk, jeg hved det er en løgn og det er ikke første gang de har rapoteret en anmeldelse af folk, hvad en jeg har sagt, undskyld for hvad end det var, for jeg har et fra jer, og det køre dejligt. Men vis i anmeldelse mig 2 gange for ingen ting, så spøger i os bare for 1 stjerne
