Kelly
Quickly processed my claim.
Quickly processed my claim.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
Kelly
Quickly processed my claim.
Brent
Have always been very helpful and willing to take care of claims. I'm not one to usually leave reviews on companies but I also work in insurance so I'm very familiar with companies. Pumpkin is one of the better ones I've seen. Highly recommend!
Alexandra
I'm super glad to have pet insurance, my experience with Pumpkin has been great. I've submitted two claims in my time with them and both have been reviewed and reimbursed basically immediately. My cat recently had a urinary blockage from bladder stones, something I wasn't expecting since she's a girl, and when the vet told me she needed surgery it was a no brainer. She said we could try a lower cost option, but it would have been gradual, not guaranteed to work, and my girl would've kept suffering till it worked, and I'm so glad I have Pumpkin so I didn't even have to consider that option. I wanted whatever got her feeling better faster, so we went with surgery, and now she's on the mend and I've still got money in my bank account. Highly recommend!
Caitlin S.
Everything was going smoothly u til it was time for me to get paid back, I choose pumpkin because it clearly states then you get paid back within minutes! NOW it says 5-7 days
Response from Pumpkin Pet InsuranceAug 5, 2026
Thank you for your feedback. We're sorry to hear your experience didn't meet your expectations. We understand how disappointing it can be when reimbursement takes longer than anticipated. While Pumpkin offers an expedited reimbursement feature for certain eligible claims, not every claim qualifies for that experience. Most claims are still processed through our standard review process, which can take several business days depending on the claim and the information available. We know clear communication about expectations is important, and we appreciate you sharing your perspective. If you have questions about your specific claim or reimbursement timeline, we'd be happy to review it with you.
Dusti
Process was user friendly, fast reimbursement!
Carmina
I love Pumpkin Pet Insurance because it covers most of the vaccines, lab tests, and annual wellness exams my pet needs. They process the claims quickly and the refund too.
kory A.
The team is very helpful, kind, and transparent.
Robin J.
Pumpkin pays claims promptly.