Hannah
Pumpkin is awesome!
Pumpkin is awesome! The claim process was super easy, and it’s nice knowing that if something were to happen, my cats are covered!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
Hannah
Pumpkin is awesome! The claim process was super easy, and it’s nice knowing that if something were to happen, my cats are covered!
Kathy
Highly recommend!
Patti
We're new to Pumpkin. Submitted claims for 'puppy care' and all went smooth and quick. I reviewed many companies and happy I settled with Pumpkin!
Veronica
Pumpkin paid my claims with no problems. Just submitted my vet bill and they reimbursed me quickly
Sam
I canceled my plan because its honestly not worth it. Had the accident and illness plan along with the essential pack. Filed a claim for a wellness exam and instead of being reimbursed for it the money went towards my deductible. The employee I talked with was nice and tried to figure out why that happened but I still got no money back. I called to cancel and the employee I spoke with apparently never canceled my plan because I was charged for the next month.
Response from Pumpkin Pet InsuranceJul 14, 2021
Thank you so much for sharing your feedback, Sam. We are so sorry to hear this, as this is not the experience we want for you or your kitties. Our insurance plans do work separately from our Preventive Essentials plan, so anything accident or illness related will first be processed under that portion of your plan. We have separately reached out to you via email to see how we can help further!
Moe
Great customer service. Very friendly!
Felicia
Pumpkin really does cover exactly what is in the policy.
customer
This is the first time in purchasing pet insurance. The decision was an excellent one. Pumpkin is extraordinarily easy to set up & use. They are prompt in their service as well. The website is as user friendly as you could ever ask for. Pumpkin is just plain excellent.
Response from Pumpkin Pet InsuranceJul 14, 2021
We are so glad you chose Pumpkin to keep your family protected!