BONNIE B.
STAFF WAS FRIENDLY AND KNOWLEDGEABLE
STAFF WAS FRIENDLY AND KNOWLEDGEABLE. TOOK CARE ENROLLING MY PET AND I RECEIVED ALL POLICIES, ETC IN A TIMELY MANNER

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
BONNIE B.
STAFF WAS FRIENDLY AND KNOWLEDGEABLE. TOOK CARE ENROLLING MY PET AND I RECEIVED ALL POLICIES, ETC IN A TIMELY MANNER
customer
Never had a problem getting my money back and of course that's what we're all happy about and you're very helpful when I have questions thank you
Brandie C.
I had just started a plan for our Bernese Bailey and she ended up passing away. I was able to cancel my plan and then unexpectedly we had a flower delivery. Pumpkin sent us an arrangement with a beautiful card.
PAMELA
website is not customer service friendly-I haven't used product yet
Response from Pumpkin Pet InsuranceJan 26, 2023
We are so sorry to hear you had trouble with our website! It is completely mobile friendly. If there is anything we can assist you with, please email us at [email protected]!
customer
Not very transparent
Response from Pumpkin Pet InsuranceJan 26, 2023
We're so sorry to hear you experienced some confusion, Timothy! We'd love to help walk through your plan or how Pumpkin Pet Insurance works and can help your sweet pet, we've sent you an email directly to see how we can lend a paw further!
customer
filing a claim was easy when I needed help, I was able to call and get the assistance I needed right away from an actual person
Response from Pumpkin Pet InsuranceJan 26, 2023
We are so glad to hear it was a smooth experience for you!
Sonya G.
When I was looking for replacement insurance for my pets the site was very informative and the best value.
NATALIE
They complete the claims vey fast, very friendly customer service. Thank you Pumpkin