customer
It was very easy to understand what is…
It was very easy to understand what is covered and what is not. It was very clear
Response from Pumpkin Pet InsuranceMar 21, 2023
Thanks for your feedback!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
customer
It was very easy to understand what is covered and what is not. It was very clear
Response from Pumpkin Pet InsuranceMar 21, 2023
Thanks for your feedback!
Mickey Mc C.
The reimbursement time was fantastic! along with the communication by email. Never kept us wondering if the info sent in was received or not, let us know every step of the way as to what was happening with our claim.
Roy S.
Great service so far have some receipts to upload ,so far Pumpkin has been a smooth and Hassel free process!
Cory M.
Policy was broken down into bits which helped immensely in my decision making to get the policy.
Debbie B.
I got your brochure at visit to new vet with my new pup. I’m impressed with your coverage n prices.
customer
Informative website. Efficient application process. Promptly received policy.
Annabelle
When I signed up for Pumpkin, I told representative that I didn't have my dog's health records & was told "that's okay." With very few exceptions, all claims denied since I didn't have records!
Response from Pumpkin Pet InsuranceMar 15, 2023
Thanks for your feedback! While we do require medical records in order to process claims, we request these directly from your veterinarian. If you are able to get ahold of them on your end, we can also use them to re-open a claim for you that was previously missing records!
Cinnamon
We finally chose a name for the new kitten and the rep made it very easy to update the account.