Paula
Excellent service.
Excellent service.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paula
Excellent service.
Reuben K.
Customer service representatives are pleasant and easy to work with. Claims filed are handled in a timely manner.
customer
Very responsive and quick turn around on claims filed.
customer
Checks never arrived. Had to call them many times to see where the checks are. Took over a month to receive my reimbursements .
Response from Pumpkin Pet InsuranceAug 7, 2023
Thank you for your feedback! We do apologize if there was a delay in receiving your reimbursement. Keep in mind you can also set up direct deposit to receive reimbursements quickly and easily!
Jessica
Pumpkin is a great company, always easy to reach the customer service. Their customer service is always outstanding! Insurance coverage is great, easy to submit your claims and you get your reimbursement pretty quick
customer
Love the people and the care they show towards our fur babies
Judy S.
Excellent pet insurance. They paid my recent claim within a week. I have used them for 3 years and am extremely impressed with their coverage and customer service. Highly recommend Pumpkin.
"321"...Not sure why I was given this N.
So easy to fill out claims and for the most part, they get back to you right away.
Response from Pumpkin Pet InsuranceAug 7, 2023
We're so glad to have you in the Pack!