customer
Fast service
Put in a claim and it was paid the next day

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Put in a claim and it was paid the next day
Michele
Offered the best service for the price
Bob
All my questions were answered and the online purchase was smooth. Update 10/4/24: I filed my 1st Wellness claim and many of the services covered under the Preventive Esstentials Plan were denied because my vet bundled Fecal, bloodwork, and urinalysis. Therefore they denied the annual vet exam that is advertised to be reimbursed at 100%, they denied the rabies and Lyme disease vaccines, also to be covered at 100%! Because the vet bundled tests, Pumpkin refunded my Preventitive Essentials premium and essentially covered nothing, as if I never had the Preventitive Esstentials plan at all. WARNING: discuss with your vet on how they bill before submitting a claim!
Philip S.
Did well contrasting competitors. It is complicated and amazing how each insurance product includes or excludes items. As terrible as accidents are, the failure of all the insurance products to me is coverage for wellness. Most do have a wellness policy, but if you do the math then it is really just prepaying to loose money, break even, or maybe save $50 a year.
Becky N.
I did not have to use the insurance as of yet.
Response from Pumpkin Pet InsuranceOct 2, 2024
We're glad your pet has been healthy, Becky!!
Tater
Pumpkin website gives all the detail you need to make a decision on the type of care you want to choose for your pet. There a several options and all are good. You can tailor your plan to your liking and need.
customer G.
Great customer service, helpful, knowledgeable and kind
Diane D.
Fast and easy to submit a claim. Paid almost the entire claim!!