customer
Very very happy
Pumpkin is timely with processing claims. Their policy is exactly what I needed, it gives me peace of mind and certainty.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
Pumpkin is timely with processing claims. Their policy is exactly what I needed, it gives me peace of mind and certainty.
Valued C.
I recommend pumpkin all the time for being quick with claims and having an excellent customer service team. Also, you're one of a very small amount of providers that accepted my 14 year old senior dog.
Alicia
It was easy to apply for benefits, the benefits were paid promptly.
customer
Claim was reviewed promptly. Received a check for the covered amount very quickly. Clear, transparent process.
customer
Great customer service and fast turnaround to receive money back.
customer
Katie was professional and kind. She listened to our needs and concerns, and suggested options that would best accommodate our needs.
LL
I’ve been using Pumpkin since 2021. It’s not often you can say this but every customer service experience has been superb. Everyone is consistently knowledgeable, helpful and friendly. Some pet insurance has small print that’s difficult to understand and you’re not sure what you’re getting but Pumpkin is clear and the coverage is excellent. Anyone looking to insure their babies should protect them with Pumpkin!
customer
The customer service representatives were professional, kind and so genuine. The entire process was simple; every question I had was answered with ease and very comprehensive explanations.