Pumpkin Pet Insurance Reviews | Read Customer Reviews of pumpkin.care

Pumpkin Pet InsuranceReviews of pumpkin.care

4.83,829 reviews
Insurance
666 3rd Ave Floor 23, New York, New York

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Pumpkin Pet Insurance

About Pumpkin Pet Insurance

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.

Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: pumpkin.care
Website: pumpkin.care
Category: Insurance
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pumpkin Pet Insurance reviews

3,829 approved reviews, newest moderated first

Laurie
Jul 25, 2025
Our first experience was awesome
Our first experience was awesome! Easy to submit the claim and was reimbursed within 2 days! Just wonderful service!
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Meredith
Jul 25, 2025
Quick and easy
The submission was fast and easy, and our claim was processed quickly with no hassles. Very satisfied with the service!
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Maria
Jul 25, 2025
Not the easy claims that I was promised
I have tried to do two claims and pumpkin keeps asking additional information. The vet clinic gave everything, and I uploaded, but the process is very cumbersome and not at all friendly as promised. I am thinking about changing insurance. Update: Some of my claims were denied, so for those thinking about this service please spare yourself a bad experience. I am definitely cancelling and moving to another service.
Response from Pumpkin Pet InsuranceJul 25, 2025
Thank you for your feedback, Maria! We do require medical records from your veterinarian in order to process most claims, and we appreciate your patience while we acquire them. That said, your claims are now complete! Don't hesitate to reach out to our care team should you have any questions after looking over your Explanation of Benefits.
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John F.
Jul 25, 2025
Very easy to submit a claim
Very easy to submit a claim. Claim was approved and paid within two days. Excellent service.
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Ann
Jul 25, 2025
Reimbursement was very quick
Reimbursement was very quick! I liked that I can submit the bill and Pumpkin goes thru the charges and accurately selects the charges that are covered, I don’t have to try and figure that out. I also liked that reimbursement was direct deposit into my acct!
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for your O.
Jul 24, 2025
What is covered by the insurance and prices
Signing up was easy and pleasant. The representative was super helpful Im just waiting for the information to arrive in the mail.
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Joanne
Jul 24, 2025
Terrific pet insurance!
The ease of submissions and prompt response to claims by Pumpkin Pet Insurance is fantastic! I have recommended them to other pet parents, my Veterinarian & on the Nextdoor app when the question about a good pet insurance recommendation comes up!
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Cynthia
Jul 24, 2025
Great pet insurance. I would recommend to everyone
Great customer service and very helpful to file a claim
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