Gretchen
Simple & Fast
filing claims is a simple process & response time is fast. It was well worth the cost for a totally unexpected medical expense

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Gretchen
filing claims is a simple process & response time is fast. It was well worth the cost for a totally unexpected medical expense
Sydney
Very quick turn around time on emergency visit. Thank you.
Angel
Pumpkin has been such a relief during a stressful time. Submitting claims was simple and straightforward, which made things so much easier. I really appreciated the regular updates on the progress of my claim, it made me feel informed and cared for. The payment turnaround was quicker than I expected, and that kind of efficiency really matters when you're focused on your pet’s health.
Erica
After emergency dental surgery for one of our cats, we decided we needed to sign up for pet insurance. Little did we know that about two weeks after our waiting period ended one of our sweet babies would start feeling unwell. We took her to the vet and found out that this precious four-year-old is in congestive heart failure. We have had numerous tests, including x-rays, EKGs and ultrasounds and even an overnight stay at the emergency vet with 24 hours in an oxygen chamber. Pumpkin has been absolutely phenomenal to work with and they made the claims process super easy. While the prognosis for our girl is tentative at best, it’s helped having Pumpkin support us financially. We would highly recommend purchasing Pumpkin insurance.
michael M.
We took both our cats to the vet for their yearly checkup. After we submitted a claim and received our reimbursement quickly and without problems. Thank you
Amy
Amazing response and service, pumpkin values their customers and it’s appreciated
SUSAN
Very fast processing and got my annual paid for quickly. BUT, BEWARE!! My total amount was $175 and my payment was $20/month, so I took a LOSS of over $70. Be sure you will have an annual of more than $240!!
Response from Pumpkin Pet InsuranceAug 13, 2025
Thank you for your feedback, Susan. Please contact our customer care team if you'd like to discuss your wellness add-on and potential changes you may make to your plan!
Carla
Great customer service.