Michelle
Ease of Use
It is easy to file claims and reimbursement is within 7 - 10 days. They cover what the policy says they cover.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michelle
It is easy to file claims and reimbursement is within 7 - 10 days. They cover what the policy says they cover.
Kathy
Thank you for providing a service that allowed me to financially care for my cat's health. When he got sick, my pet insurance gave me the confidence I needed to seek out veterinary care. Today, my kitty, Loki, is recovering nicely, and had I not had Pumpkin pet insurance, I am not sure I would have had such a positive outcome. Additionally, I need to add that the turnaround time for financial reimbursements is incredible. I would submit the claims, and literally within minutes (5-7 minutes), the reimbursed money was in my checking account. It was stunning! If you need pet insurance, I highly recommend Pumpkin Pet Insurance.
David V.
The customer service was great and my claim was processed quickly. Thank you
Tim
Linda was amazing helping me process my claim quickly and without issue
Dana
Pumpkin has been the best decision I made for my pet. My dog had to undergo multiple surgeries and Pumpkin helped us with all of that and the process of submitting a claim and reimbursement is so easy and efficient.
Amy
Pumpkin makes me believe in the value of pet insurance. I don’t have to think twice about taking my dog to the vet when she has an issue that needs medical attention-they’ve got my back.
Diane
Amazing speed in processing a relatively large claim $686. Thank you so much. All of our claims over the past 4 yrs have been handled quickly. We are so very pleased with Pumpkin Pet Insurance.
Susan
I had a good experience - the staff help all along the way including helping with computer issue to send in vet bill. Very kind and professional.