Paula S.
PUMPKIN PET INSURANCE IS FABULOUS
PUMPKIN PET INSURANCE IS FABULOUS! WE TELL EVERYONE WE KNOW OR MEET WHO HAVE PETS TO CHECK IT OUT! WE LOVE PUMPKIN!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Paula S.
PUMPKIN PET INSURANCE IS FABULOUS! WE TELL EVERYONE WE KNOW OR MEET WHO HAVE PETS TO CHECK IT OUT! WE LOVE PUMPKIN!
Preacher
It was easy to sign up, pretty good pricing! haven had to use it yet
Tabitha A.
I gave a 5 star not long ago, but then renewal came and they want an additional 60 dollars a month. Price hike out of control. When I started with this company for both of my cats it was less than 130 a month. Now they want 216. I understand with aging comes increase, but 99 a month for a cat is insane, what will it be when he's 16.
Response from Pumpkin Pet InsuranceOct 1, 2025
Hi Tabitha. We completely understand your frustration around rate increases. As with all pet insurance, our rates will increase from time-to-time. The rates for pet insurance are determined by factors such as breed, age, gender, species, and average veterinary costs over time. This ensures a fair and accurate calculation of your premium. For instance, certain breeds may be more susceptible to hereditary or congenital conditions, and the probability of medical problems increases with age. Moreover, the geographic region also affects the cost of premiums. The average usage and expenses of veterinary care in the United States are considered, including veterinary inflation due to equipment improvements, medication, and other factors. Like home or auto insurance, your premiums are influenced by factors specific to your region (zip code), which could cause them to be higher or lower than those of your friends or family in different areas. If you would like to discuss your specific policy in more depth please do not hesitate to reach out to our Customer Service team and they would be happy to assist!
disappointed
Pumpkin is the third pet insurance company I have used. It is by far the best! Customer service is great!
Mary
Always easy to submit a claim and get a quick response.
Roddy
Great service
RT
I am always pleased with the service from Pumpkin. Communication is excellent and claims are processed very quickly.
Laura
Jennifer was really helpfull on the phone gave all the information need it