Julie
The turnaround time between submitting…
The turnaround time between submitting documents and approval was impressive! Everything happened so quickly and we were reimbursed promptly. Thank you!!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
Julie
The turnaround time between submitting documents and approval was impressive! Everything happened so quickly and we were reimbursed promptly. Thank you!!
Donna K B.
I can scarcely believe how fast Pumpkin processes and pays claims!
Justin Y.
The coverage looks good but after having this for only a year, we received a renewal for over 25% increase per month. My dog is very healthy and six years old. Never had to file a claim, but moving to just using a savings account versus shelling out $1289 a year in premiums and still handle a $1k deductible.
Response from Pumpkin Pet InsuranceOct 1, 2025
Hi Justin. We completely understand your frustration around rate increases. As with all pet insurance, our rates will increase from time-to-time. The rates for pet insurance are determined by factors such as breed, age, gender, species, and average veterinary costs over time. This ensures a fair and accurate calculation of your premium. For instance, certain breeds may be more susceptible to hereditary or congenital conditions, and the probability of medical problems increases with age. Moreover, the geographic region also affects the cost of premiums. The average usage and expenses of veterinary care in the United States are considered, including veterinary inflation due to equipment improvements, medication, and other factors. Like home or auto insurance, your premiums are influenced by factors specific to your region (zip code), which could cause them to be higher or lower than those of your friends or family in different areas. If you would like to discuss your specific policy in more depth please do not hesitate to reach out to our Customer Service team and they would be happy to assist!
Vesta J. S.
Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.
Christina
Pumpkin has been so wonderful. My poor Sawyer has needed two surgeries in her short life and without Pumpkin they would not have been possible. They were quick to approve her estimates and quick to reimburse after the procedures. I will use Pumpkin for all my animals!
Antonio
Submitting a claim was fast and easy and the respond time was efficient. Very satisfied overall!
Michelle
My recent claim and others have been processed quickly. Love the wellness coverage.
Thomas W J.
Quick and easy to sign up for the insurance.