Terri
Pumpkin beats all others
Pumpkin beats all others. Most excellent customer service 🙂

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
Terri
Pumpkin beats all others. Most excellent customer service 🙂
Rebecca
They did a outstanding job i am very satisfied with them
Cecilia I.
You are telling me you are going to quadruple my dog's insurance because she ended up with cancer and Cushing's disease at the same time?! So the policy/company is great until you need to use the insurance and make a claim?
Response from Pumpkin Pet InsuranceSep 30, 2026
Thank you for your feedback. We completely understand your frustration around rate increases. As with all pet insurance, our rates will increase from time-to-time. The rates for pet insurance are determined by factors such as breed, age, gender, species, and average veterinary costs over time. This ensures a fair and accurate calculation of your premium. For instance, certain breeds may be more susceptible to hereditary or congenital conditions, and the probability of medical problems increases with age. Moreover, the geographic region also affects the cost of premiums. The average usage and expenses of veterinary care in the United States are considered, including veterinary inflation due to equipment improvements, medication, and other factors. Like home or auto insurance, your premiums are influenced by factors specific to your region (zip code), which could cause them to be higher or lower than those of your friends or family in different areas.
Pat, C.
My first call to Pumpkin Pet Insurance provided an outline as to what I needed to put together before opening my two claims. Once I completed the packet, I went online and submitted the first (receipt) claim. Within minutes, the claim was approved. The second took a little longer, but once I called, the representative was very professional and courteous. My receipt was not a final invoice. Corrected that and was quickly approved. I’m pleased with the service.
Kristan
Thank you for caring about Toby!
Donna
Quick turn around of claims.
Pierrette
I told you already. The reimbursement rate doesn’t give much!
Response from Pumpkin Pet InsuranceSep 30, 2026
Thanks for your feedback. We'd love the chance to discuss your claim experience with us and to assist in understanding your coverage and reimbursement. Keep in mind you can choose from several options including annual limit, reimbursement rate, and deductible, all which can impact the reimbursement you see in the event of an eligible claim!
Claudia
Very quick claim evaluation and payment and reimbursement into bank very quickly. Very impressive.. I’ve already told several others about Pumpkin pet insurance.