Cory
I love my Pumpkin pet insurance
I love my Pumpkin pet insurance. The rates are reasonable and claims are paid fast.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Cory
I love my Pumpkin pet insurance. The rates are reasonable and claims are paid fast.
Irina C.
Thank you all at Pumpkin who always promptly , patiently and politely answers our calls and are genuinely concerned about our fur baby Fluffy.
Penny
I felt so relieved knowing that I could take my dog to the vet when he accidentally ate a watchband. I didn’t have to wonder if I could pay for the diagnostics or procedures. My claim was processed in a timely manner.
Claudia C.
My dog, Zainah has been through a traumatic surgery. Pumpkin has been with me all the way--she is recovering now. Not only have they been there financially, but also emotionally. Each person with whom I have spoken has been so caring and supportive. My only frustration has been that check take a long time to come---I would so appreciate if this could be expeditated. I have already recommended Pumpkin to many people. And now the hospital who did the surgery has Pumkin on their referral list.
Trisha
This insurance js amazing! I tell people my dog has better insurance than me. They approved my claims within minutes and I received the money the same day! So thankful to have a peace of mind when it comes to my doggy!
Becky
Do not purchase this insurance we adopted our 9-year-old dog from the pound The pound gave us pamphlets for several insurances and we did our homework and we thought this was our best choice they're scam they take your money and they don't cover anything they say that her cancer was pre-existing but we Literally just adopted her their scam In regards to their reply they should simply tell people they do not cover senior Dogs. So I stand by my review
Response from Pumpkin Pet InsuranceDec 2, 2025
Hi Becky, we definitely understand it can be frustrating when a claim is not approved. Like most providers, we do not provide coverage for pre-existing conditions. This means that if something occurs, or was showing signs or symptoms prior to enrollment or during the waiting period, it would not be eligible for coverage. This includes conditions that are related to, secondary, or resultant from a pre-existing condition. Once a claim is filed, it is then processed by a Pumpkin claims team member, all of which have a veterinary medical background. Our claims team uses medical records and documentation provided by your veterinarian in order to determine coverage eligibility. Keep in mind that while we may not be able to offer coverage for pre-existing issues, new unrelated accidents or illnesses may be eligible for coverage. If you need any further assistance, you can reach our care team by phone or chat during business hours, or email us anytime.
Randy
Always there when needed.
NN
Easy, friendly , informative, clear information & swift payment! :)