Pumpkin Pet InsuranceReviews of pumpkin.care

Great service. Quick response. High level of professional conduct.

Fast and easy

Fast and easy.

Quick turnaround with claim

Not sure if I choose the correct company for my angel. Not one of your representatives called after the policy was made . What a shame .

I got my 8 week old corgi puppy early September. When we took her to the vet for shots we mentioned (as new corgi parents) that she had diarrhea one time and vomited another in the multiple week span we have owned her. 3 months later in December she contracted Parvo. We paid for it and sent a claim to Pumpkin. However Pumpkin denied my coverage because they said the Parvo was a PRE-Existing condition! They said since my dog threw up once and pooped in September that these new Bloody poops were pre-existing. I could not believe it, all these reviews praising Pumpkin made me believe that this was different from other money grab insurances, but they were all wrong. Now I have to file an appeal, and file a complaint with the state. BE CAREFUL! They will do whatever they can to not pay you Edit: Saw the response and wanted to let you know that my appeal was overturned in my favor. So while you claim pre-existing, note that you were wrong. The original person who denied my claim was wrong. Parvo was not pre-existing because my dog pooped 3 months ago.

Benefits were paid promptly without question allowing us to focus on our puppy's recovery. Buying a policy was the best decision we made for our puppy.

Easy to use claim system, very prompt refunding. Staff are lovely if you have any questions.