Amanda
Compassionate care
My dog suddenly became very ill and eventually passed. Pumpkin made covering the expense for her care and cremation painless during a time that was very emotional and stressful.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Amanda
My dog suddenly became very ill and eventually passed. Pumpkin made covering the expense for her care and cremation painless during a time that was very emotional and stressful.
Loreli E.
Pumpkin Ins. Offers a Wellness Plan that you pay a flat amount and they cover routine exams, annual vaccinations, etc. the plan is represented as an insurance plan, but is actually a SCAM. You sign up, pay your premiums and once you file a claim, even though it is more than you pay monthly, them decide to cancel, THEY CHARGE YOU THE DIFFERENCE BETWEEN WHAT YOU HAVE PAID TO THAT POINT AND WHAT THEY PAID OUT FIRST THE “COVERED” EXPENSES!!’ They will cancel your coverage, but still expect you to pay for “covered” care. IT IS NOT INSURANCE AT ALL, BUTVA GALSE ADVERTISING, MISLEADING CONTRACT!!! IT’S A MAJOR SCAM AND I HAVE AN ATTORNEY LOOKING INTO IT TIGHT NOW!!!
Response from Pumpkin Pet InsuranceSep 30, 2026
Thank you for your feedback. Please note that the wellness plan is not an insurance product, and that the outstanding balance clause is noted in your customer agreement which you can find in your member center. The wellness product is an annual plan paid either annually or in twelve installments, so using the product and cancelling prior to the year ending may result in an outstanding balance owed.
Ms. S.
Quick response on the claim
Debbie N.
It’s really easy to enter the claims on the website and as always, payment on claims is prompt with a detailed explanation of the coverage.
Sonia
Pumpkin pet insurance gives me peace of mind knowing my babies are protected. I can take them to the vet without worrying so much about a big bill. My dogs are my kids, and they deserve the best care in the world.
Denise C.
this is the second year that I have this insurance and they reimburse you a great amount from your bill on things that are covered. My dog is three years old and I will use this until I don’t need it anymore. I highly recommend it.❤️❤️
Stephanie
Pumpkin was a life saver. My pup unfortunately had an emergency and was diagnosed with IVDD. Submitting the claim and reimbursement process was relatively simple and they were able to help cover some of the expenses and his surgery. Without Pumpkin we would have been lost as everything happened so fast. I highly recommend and also recommend just getting your fur babies covered always.
Audrey
Very helpful and prompt