Richard
Great job as always
Great job as always! Top notch

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,829 approved reviews, newest moderated first
Richard
Great job as always! Top notch
Cory
Pumpkin is always fast and easy to work with. We are incredibly grateful for what pet insurance with them has allowed us to do for our dog. Highly recommend.
Jim L.
Prompt processing of my claim. Fair outcome. Great customer service.
Cat M.
Exactly what was to be expected. Reimbursement for my visit minus my deductible. Could not have been easier!
Christy E.
Doesn’t really explain how to submit my se claims.
Patrick S.
Pumpkin Pet Insurance lured me in with a low payment in year one. Year two, my monthly payment increased by over 50%. When I called to speak with their insurance agent, she told me my rate increased due to CA regulations, my dog's age, and my home location. My dog is now 5 years old, I submitted no claims, and my address has not changed. This is clearly a bait-and-switch maneuver. I am changing insurance carriers.
Response from Pumpkin Pet InsuranceFeb 17, 2026
Hi Patrick. We completely understand your frustration around rate increases. As with all pet insurance, our rates will increase from time-to-time. The rates for pet insurance are determined by factors such as breed, age, gender, species, and average veterinary costs over time. This ensures a fair and accurate calculation of your premium. For instance, certain breeds may be more susceptible to hereditary or congenital conditions, and the probability of medical problems increases with age. Moreover, the geographic region also affects the cost of premiums. The average usage and expenses of veterinary care in the United States are considered, including veterinary inflation due to equipment improvements, medication, and other factors. Like home or auto insurance, your premiums are influenced by factors specific to your region (zip code), which could cause them to be higher or lower than those of your friends or family in different areas. At this time, any rates provided are the most competitive price available, given current policy terms, and are heavily regulated by your state's Department of Insurance.
Elida
I found it easy to file claims and receive reimbursement for payments I made
Shelly
The company shows concern for our pet Tangerine and keeps their word. Thank you. Keep up the good work.