Pumpkin Pet InsuranceReviews of pumpkin.care

As a proud dog mom to a miniature schnauzer named Paco, I take his health and wellbeing very seriously. When Paco was about 12 months old, I decided to purchase pet insurance, and I chose Pumpkin because of the flexibility and coverage they offer. One of the main reasons I selected Pumpkin is that the insurance is recognized statewide, which is very helpful for people who may relocate and don’t want the hassle of changing providers. They also offer multiple plan options beyond the standard package, including preventative care. I opted for the preventative care plan along with the 90% reimbursement option, which has worked very well for us. Pumpkin’s pricing is incredibly reasonable, and the claims reimbursement process is very timely. I have found the turnaround time for refunds to be quite fast, and their claims department has been efficient. Customer service has also been excellent. Anytime I have had questions or concerns, the representatives have been knowledgeable and helpful. If I’m unsure whether a cost will be covered, Pumpkin offers a review process where they can estimate what portion of the claim would likely be reimbursed. I typically receive responses within 24 hours. Overall, my experience has been very positive. I would highly recommend Pumpkin Insurance to any pet owner, especially those who value flexibility, responsive customer service, and reliable coverage for their pet.

Claims processed in a timely fashion and checks sent out. Happy so far in year two.

Vet cost have become very expensive over the yers. Being older the insurance was very benefical. Was easy to access and prompt. thank you

Pumpkin keeps me informed about my dog's policy and I find the process for submitting a vet bill to be so easy & quick. Payments made back to me are timely and generous. My dog's routine vaccinations and preventative treatments are covered completely, which takes away the stress of getting them taken care of.

Claims processed and paid in very timely manner.

Easy form to fill out. Quick and responsive.

Nice very good

I've had insurance with Pumpkin for my orange boy kitty, Link, since 2022. He's now 5.5 years old and has dealt with stomatitis, gingivitis, and the likes since he was a few months old. It's resulted in him needing a few dental cleanings and 16 teeth pulled so far. My mind is at ease knowing that my coverage with Pumpkin supports Link's care without much question at all. I am always reimbursed for his visits and treatments, and his bigger invoices are paid for so quickly. I'm beyond grateful for the staff always being kind, respectful, and understanding. It means the world to know there's a company who looks out for the fur babies and their owners.