Mai
Pumpkin paid my claims in less than 48…
Pumpkin paid my claims in less than 48 hours.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Mai
Pumpkin paid my claims in less than 48 hours.
Lo
This company is a complete scam. Prepare to have none of your claims approved. Dont waste your money here
Response from Pumpkin Pet InsuranceMay 13, 2026
We're sorry to hear your claims were not eligible for coverage. We'd love the opportunity to review these outcomes with you and discuss how we can help your pet in the future. Please give us a call at 866-ARF-MEOW!
Lala A.
Absolutely horrendous company. Incompetent support staff. They will deny every claim after paying them for years. Do not waste your money or your time here.
Response from Pumpkin Pet InsuranceMay 13, 2026
We're sorry to hear your claims were not eligible for coverage. We'd love the opportunity to review these outcomes with you and discuss how we can help your pet in the future. Please give us a call at 866-ARF-MEOW!
Isabella
Overall pumpkin is the best! I've never had issues when it comes to submitting claims & receiving payment after reaching my pets' deductibles. Monthly payments for each pet I think is reasonable. Customer service is always helpful and willing to tackle the issues I have! I always recommend to my other dog parents to use pumpkin :)
Teresa K.
❤️Pumpkin! You all are always there to help with claims for our sweet Aussiedoodle! You send emails letting us know you’re working on the claim and the details of the outcome and also you can always call them with any questions you have. Pumpkin is a wonderful pet insurance and I would highly recommend them to anyone one! T.K.
Lisa
Ease of submitting claims. Fast claim processing.
Bob W.
Prompt claims processing. I really appreciate the turnaround time of the entire claim process.
julie
you had fast response whrn needed and fast return when bills were submitted for reimbursements