PUCKIPUPPY BIKESReviews of puckipuppy.com

Really solid bike, competes with the top brands. Customer service is very responsive and helpful. Looking forward to buying more products!

Bike has been unbelievable. I have used it for hunting non stop. Have 40 miles on so far and only issue I have is some bolt came loose and they are replacing it with zero questions asked.

I went camping a few weekends ago where a friend brought two of the Labrador model Puckipuppy bikes. I’ve always been curious about e bikes but there are so many different brands and prices out there. He described these bikes as “The best quality cheap bikes out there.” I liked that answer. He let myself and everyone else try out the bikes and it was extremely impressive. I was shocked at how fun it was. Getting a little exercise but without the thought in your head that you have to pedal all the way back after you’re done. I had to get me one. I bought two, one for myself, one for the wife. We’ve already had a ton of fun on it, and if you buy from the website you get a bunch of free accessories. The bike feels solid, all the parts are strong and really do feel like good quality. Watching YouTube videos on these bikes don’t do them justice at all. Riding it in person is really the only way. I couldn’t recommend them more.

These are pur 1st ebikes. My husband bought a Boxer ST for me and a Labrador for himself. We love them. They went together very easily in about 30min. We charged overnight as instructed in the paperwork and have ridden them over 80 miles in the 3 times we have been out and the battery is still at half full. They are easy to handle, the gearing was easy to figure out along with the assist feature. The one negative for me is that I'm 5'2" and the Boxer ST is a little high for me but manageable. I wanted all the features the Boxer ST has, so it was an acceptable sacrifice for me. Customer service at Puckipuppy has been incredible. My accessories did not come in my bike box but my husbands did so we called. They researched and found that mine were in a separate box and were due to be delivered that day. And they were. I highly recommend Puckipuppy ebikes for anyone looking for a reliable affordable electric bike.

They make Good bikes the frame Is absolutely strong. The motor is from a reputable company and electronics on board I think it’s a undervalued company Only thing I found was their batteries needed a little bit more work. I am expert when it comes to e-bikes Also, they do not wanna work with you if you do not purchase from them directly Or have an order number. This needs to stop because Someone like me that bought the bike aftermarket On Facebook, they were not willing to work with me on fixing an issue. So I had to Take the battery apart, which I found a faulty wire. I also found wires that were shrunk together, With Shrink wrap The battery was poor construction, and it is a hazard and they’re charging Over $300 for a new one.

My husband and I ordered two Samoyed bikes. They arrived early and we have never received any item so well packed. These are our first electric bikes and we are thrilled so far. We also ordered some accessories and they came promptly too. Our only glitch was we ordered kickstands for the bikes because we could not discern if they came with them. They do. Customer service was very prompt and helpful in resolving the matter in a positive fashion.

PuckiPuppy Did’t last 15 miles. I received the Ebike on 09.06.2024, and assembled it that day per the instructions. Today 09.14.2024 i took it for a ride and within 15 miles the motor started making a sound like crushed gravel in a bag. I own 3 other ebikes with no issues at all. Adventon is a much better bike. I’ve emailed and called but only could leave a message or received auto responses. At this point i could not recommend a Labrador, Boxer, or Beagle model, here is a video. In person it’s much louder. I have a YouTube video of it, you’ll have to search it as trust pilot does not allow links.

Horrible experience! Paid for the bike and at 16 the bike still has not shipped! Spoke with customer service who was no help! The biggest problem is they seem to not care at all! So disappointing!