John M.
Excellent response time
Excellent response time and solved my needs and answered my questions. Kind and respectful. Will recommend to others.

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs Welcome to Join PUCKIPUPPY Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion. Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.
PUCKIPUPPY BIKES (puckipuppy.com) has 694 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing694 approved reviews, newest moderated first
John M.
Excellent response time and solved my needs and answered my questions. Kind and respectful. Will recommend to others.
Eric H.
Great bike, shipped faster than expected, the bike has plenty of power and long battery life, I would definitely recommend Puckipuppy.
Michael K.
My brother and i purchased the base model Labrador after my last Rad Power bike was stolen from a bike shop in repair. The immediate and glaringly obvious upgrade between bikes was the rear suspension. When a bike only has front suspension, get ready to get booty catapulted into the sky each major bump. The Labrador, however, is wonderful smooth and agile especially having large 4in Fat Tires ripping through Mother Nature below. This thing is a beast. The fact that they released a more powerful Labrador 2.0 makes me wonder who needs such power. If you put the base Labrador model on Power lvl 3, that thing is cooking you to 20 mph pretty much instantly, so i typically only ride power lvl 1, or 2 if im being a lazy and fat man. I dont even know why a PL or 4 or 5 is neccessary, since 3 can already be too much. A great value too, no outside warranties (Rad Power outsourced it, not good). For $1500, i had everything i needed. One downside is their user manual. Ill admit i can tell a non technical writer is who wrote it, and leaves much to be desired in terms of housing useful information. There is no breakdown of error codes. But they are reading this review so they will definitely (maybe) take a look at potential improvements in the emaciated technical manual manual
Robert
Great product, I purchased the Rotwiller e-trike and love it. I use my e-trike mainly for scouting deer and hogs in the Florida Forest Management Areas for permit hunts. The e-trike with the fat tires handle the trails with ease, safely and comfortable ride with the dual suspension. Very sturdy frame the large front and rear baskets allow me to caring my gear with plenty of water for these hot days we have in the summer months. I also ride around town on city streets. Customer service is outstanding very responsive, positive when emailed a concern or question. This is my second PUCKIPUPPY the first being the Labrador e-bike. The products and customer service is why I would recommend PUCKIPUPPY.
Julie S.
We bought our Puckipuppy a year ago and have been so grateful we did. The bike has been so much fun for our family and when I’ve had questions or needed parts or service, the company has been wonderful to work with. They are highly responsive, so helpful and kind. For the customer service alone I would recommend a Puckipuppy bike. But, the bike itself is great! We ride nearly every day.
Caleb K.
Great value for the money. I have had my PuckiPuppy Beagle for over a year now and it’s been a great tool for public land hunting. Customer service is top notch as well.
James S.
Service is key: This is the third bike that I have purchased and the first from PuckiPuppy. Buying a bike is the easy part, in my opinion; the servicing is the most important! I chose Pucki Puppy based on my experience with bike mechanics' after-sales support. After assembly, I was initially a bit concerned when I called for a part replacement, as I was only able to leave a voicemail. "To my surprise, within 5 minutes, I received a call back, and my issue was resolved".
Thomas M.
Excellent bicycle, I have a corgi model, and its met all my expectations. Very powerful, and I like the fact that you can step on and off very easily. Customer support has been awesome, very responsive and helpful always.