PtlomReviews of ptlom.com

Ptlom reviews

88 approved reviews, newest moderated first

Carla M.
Oct 2, 2025
Now I have 2
Now I have 2 . Both cats Love it!
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Darla J T.
Sep 8, 2025
Great product
Great product. Comes well packaged. Exactly as advertised. However, my cats hate it and wont drink from it
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Jackie C.
Aug 13, 2025
Great product!
Great product!
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Betty
Aug 12, 2025
Customer service SUCKS!
Customer service SUCKS! I wanted to return item because there is a change in my household regarding the cat. NEVER RETURNED MY CALLS, TEXTS OR EMAILS YOU SUCK
Response from PtlomAug 13, 2025
Hi, We are committed to handling every customer request seriously. After searching our records using your name and email address, we were unable to find a return request from you. Could you please confirm if your email was sent successfully? In the meantime, our customer service team will proactively reach out to you to get this sorted out. Best,
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G B.
Aug 12, 2025
Great product! Repeat buyer
Great product, no more litter smell. Easy to clean, cats like it better. Could not recommend more.
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Martha
Aug 2, 2025
I ordered the Kitty Spout over a month…
I ordered the Kitty Spout over a month ago and still haven’t received it.
Response from PtlomAug 4, 2025
Hi, We checked your email address and both orders show that they have been delivered. You have not yet contacted our customer service team regarding your non-receipt of your package. If you truly did not receive your package, please contact our customer service team. We will verify your situation and resend it free of charge or provide a full refund. Best regards
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Michael R.
Aug 1, 2025
fast delivery
fast delivery, great product
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David R.
Jul 2, 2025
So happy with the first one we got…
So happy with the first one we got another one shouldn’t have waited
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