Protein FactoryReviews of proteinfactory.com

The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the same day that Visa inquired about allegations, ProteinFacory (PF) found my USPS tracking number. PF transferred my tracking number to a different order and shipped it with the wrong address, USPS caught that one. They got busted and had to refund my money. Bad business values, if any... Go somewhere else, time is money.

Happy with the product I received. Creatine tablets taste good and go down easy, they taste like candy. Haven’t noticed any bad side effects like some other brands. Will purchase again

I like how they provide quality protein for a discount. But, I don’t like how long it takes to receive the protein. Their shipping really is their weak point which is disappointing. I now have to order 15 days before I think i’m going to need protein (For Standard Shipping 1-10 days). Even when I pay for 1-7 day shipping, I get an email saying it shipped exactly 7 days after I ordered it. Why even say 1-7 when in reality it’s 10 days until I receive it because I now have to wait for the package to actually get here after it’s shipped? It’s almost like they wait the last second to send it. I just don’t get it and I hope this gets fixed.

I have been buying from Protein Factory for over a decade, and have always gotten great quality cutting edge product at a fair price. I'm an elite athlete, used to be pro, and have used pretty much everything out in the marketplace. Protein Factory protein has less crap and provides more results than anything else I've tried, which is why I've stayed with them. Used Leucine Peptides for the first time this year, and put on 4 lbs of muscle/ lost 5 lbs of fat in 2 months (no other dietary or training change). Pretty damn good for 59. And for those folks that complain about shipping times-- yeah, it's a small business, which means you don't get it the next day, BUT you get personal service with a ton of expertise. Just plan ahead and order a week earlier :-)

Orders take forever to process even though they take your money right away. Even if product isn't available they will still process the order and not inform you that the item isn't available just to take your money. You won't know that you're not getting the actual order until you receive your order in the mail 3 weeks later and it's wrong. Think twice before ordering from thia company. I feel like its partly a scam.

I ordered from you a few days ago and I couldn’t care less how long it takes to get to my house. Small companies often get behind. But that’s a sign they are doing things the right way and not taking shortcuts. FUDGE THAT CUSTOMER. “You want to play this game?” And then your comeback is literally proof you are an awful person. I hope you never get protein powder ever again!

Alex left me a voice note that he did not need my business.Let me tell you,I don't need your business.You don't ship products on time and when you are asked,you feel offended.Go,see a psychiatrist. Orders shipments are way beyond their promised time line. EDIT:you wanna play this game.lets play it.You are unethical because you don't ship products on time,even though one pays for express shipping and when you are asked ,you ,just like a tyrant ,use foul words.You are little man with big ego.

First time using the site, not impressed. Ordered some monohydrate in June 27th, so I look up the order number on the site and it says “completed”. So I go to my email and I’ve got an email in there from July 5th saying it ready for shipping. Only problem is it’s been 10 days since I ordered it. Little trouble at the warehouse guys? Not a good first impression.