Protein.comReviews of protein.com

Disappointing overall experience. The drink itself was not enjoyable for me. I found the taste unpleasant and far too sweet, so it was not something I would choose to purchase again. My main disappointment, however, was with the delivery and customer service. After my parcel went missing, it took around six weeks to resolve the issue. During this time, I was repeatedly asked for evidence, including information from the Airbnb host and CCTV enquiries, which made me feel as though my honesty was being questioned rather than being treated as a genuine customer reporting a missing parcel. Once a replacement was arranged, the company sent it to the same Airbnb address despite already knowing that it was temporary accommodation and that I was no longer staying there. I was not contacted beforehand to confirm the correct delivery address or discuss the next steps before it was dispatched. A simple check with me before sending the replacement would have avoided the entire situation. This is the most difficult experience I have had trying to resolve a missing parcel issue with a company, and it has unfortunately affected my confidence in ordering again. I would suggest improving communication with customers throughout the process.

If I could leave zero stars, I would. Product arrived quickly but omg it's revolting. Cappuccino Ice Coffee allegedly but basically tasteless sugar that jars my teeth. Company not interested in any kind of 'customer service' and then proceeded to just ignore me. Professional? I think not. An expensive mistake on my part? Definitely.

Ordered my shake promised next day delivery, item never turned up, contacted seller they said it was shipped, Evri haven’t received it emailing daily with no help. Awful customer service.

This is the most delicious meal replacement I’ve ever had! I am very satisfied with the product and the flavors. Each one is better than the last and you can mix and match to get your own flavor profile.

Horrendous customer service. Purchased the vegan chocolate and it’s vile and doesn’t taste right! I’ve never had a problem with this company before. They won’t allow a return or refund as it’s been opened. Looking at the policies, they can get away with anything really. Shocking customer services offering nothing! Won’t be ordering again!

Soo good proteína I love flover

I ordered 2 jars. Only received one. I emailed and at first it was fine. Apparently it was still in transit. I gave it a couple of days and emailed again today to say it still hadn't been delivered. The person who emailed back said they have checked everything (the weight and proof of delivery) and everything on their side was fine. I don't understand how it was in transit on the 5th June but now somehow it had been delivered. The box was only big enough to hold one jar. And somehow I cannot retrieve the picture of the delivery box. I can guarantee I will not receive an email back. What a waste of money. I have never experienced this before. Karma will get this company. The amount of people it has taken from is disgusting. Stop scamming people.

I received mine on Sunday, less than 24 hours after ordering. Ive got the blueberry and açai one, it’s lovely albeit sweet, but I have a very sweet tooth! I have used water and it’s thick. The shaker arrived and doesn’t shut, but it’s a small problem, I have another bottle I can use! I’m not sure why everyone is complaining? Brilliant so far. Don’t know if it’s psychological but I’m not attacking the snack cupboard when I get back from work. I’ve replaced lunch with a protein shake and have high protein breakfast and dinner. I’ll write another review if and when I lose weight! I have 6kg to lose, so let’s see!