Protein.comReviews of protein.com

Too sweet for me. My sister loved it though.

I was sent the incorrect product. I ordered Vegan impact protein and received a damaged packet of Whey milk shake. Immediatelty messaged them and recieved very poor response. I will not be buying from them again, it is a shame as I like the product but the lack of customer service is shocking

Product taste was terrible. Taste medicinal. Called for refund. They don't refund. Asked for partial refund, refused that as well. They should offer trail packages at a lesser amount. Most people can't afford to throw money away which is what I have done now.

Don't ever try to cancel after they have taken your money as they will not . Stay away from this company . They took my order through shopyfiy that i did not authorise and won't do anything about it

Very disappointed with my current order. I ordered 7 days ago, admittedly they did post the next day, and used Evri as their courier. Unfortunately they have misplaced my order and I have still not received it although I have had email replies from both companies, I am just being fobbed off, telling me to wait. My most recent emails yesterday have just been ignored. I don’t know where to go from here as no phone contact. Dissatisfied with the customer service of both companies.

I have purchased about 6 different flavoured shakes in the past couple of years and praised them to my friends on the taste and easy mixing etc. I recently bought the newer flavour iced cappuccino and found it tasted awful a slight taste of coffee then an awful chemical aftertaste which stuck with me most of the day, I let my grown up son try ut, he uses protein shakes regularly and it made him sick. I contacted the firm to inform them and ask them to investigate the batch number. They were very unhelpful not issuing and refund or replacement and j doubt they will investigate the issue. This will be the last I buy from them due to this after service. The company would be better selling smaller amounts because it is a lot of money to waste if you do not like the product

Day 6 still waiting on order customer service awful asked for refund, They say can not give refund as perishable goods.

Ordered the slim shake (chocolate flavour) actually pretty good, it’s more something to help curb the cravings for me. It is pretty filling so I enjoy it, I use it with oat milk and it comes out a nice consistency. Although, placed my order and when it came there was no shaker but there was a mixer (although broken) spoke to customer service, explained the box had clearly been damaged during delivery. Absolutely nothing helpful in regards to the mixer, they refuse to replace it. Though I do find it odd I had ticked the shaker and not the mixer for the order to change after it was placed.