Emily S.
Quick
Quick response to call us when alarm is going off
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingHome Improvements
Excellent

Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
Showing 299 reviews with 5 stars · Clear filters
Emily S.
Quick response to call us when alarm is going off
Joseph D. R.
Technician was very diligent and explained my entire system to me until I understand it. Thank you Security One.
Linda M.
I really appreciated the technical support I received when setting up the equipment. They made it really easy. This is the first time having a security system. After 5 mos of service, I am very happy.
S G.
The original installation went smooth with no issues. The system had a phantom sensor set. I called and got right through and the phone support person was knowledgeable and set up an appointment for a technician. The technicians arrived on time, were friendly and both the installation and removing the phantom sensor was quick and painless. A company that provides alarms is all about service. I find Protection1 to be efficient with great processes to support their customers.
Paul M.
This is the first time I have had a security system. I couldn't be happier that I have picked Protection 1. Everyone I have spoke with in the company has been very helpful and professional. Very happy with Protection 1. couldn't be happier with my system. Everyone is very professional and helpful. Glad I have Protection 1
CTS
We've been using Protection1 for over 10 years now and their service has always been exceptional. Recently, we moved to a different state and worked with them to transfer our service. While the move was a nightmare, the Protection1 part of the process was simple and efficient.
Charles L.
I had a consultation with Protection1 and ADT, I am so glad I chose Protection1, ADT could not come close to the customer service I received during my consultations. Everyone that I have come in contact with at Protection1 has had the highest level of knowledge, professionalism, and courteousness. My installer was a dream, he insured that I mastered operating the system before leaving, even patiently taking time to help me make a decision about additional equipment The customer service team was awesome in helping me when I accidentally set off the alarm and needed to reset my motion detector. I have had other home security service providers and I assure you that I will remain with Protection1 from this day forward!
Gregory H.
Thank you for a personal and no pressure approach to our security needs. As a member of USAA Insurance Company and former member of the US Navy I appreciate the high stsndards I have seen. USAA recommended Protection 1 and I enthusiastcally endorse them too.