Protection 1Reviews of protection1.com

Got a call from corporate today. They took care of the problem. Thank you I was told my contract was up in October of 2015. The salesperson really would not take my answer that I was leaving. Finally they understood I wasn't changing my mind. The customer service went from good to bad, I guess I'm no longer family. I was told if I sent in a 30 day cancellation letter I could leave. I sent in letter all most 60 days before October 2016. However the bills did not stop. I've sent in copies of signed receipt of the certified letter I sent. I'm still getting the run around. I've called in three times because I'm still getting these letters. I'm either told it will be taken care of or we will call you back. No one ever calls back, I just keep getting these letters. I'm sick of calling and tired of getting mad over some money. At this point it's not even about the money. It's about a poorly run business where its employees are rewarded on greed and not customer service.

I have been a Protection 1 customer since 1991. We are very pleased to their service..

We've been with protection one for about 2 weeks now and I love it! The features it comes with are amazing and I truly feel secure with this system. We switched from XFINITY home. The only thing I do not like is that I cannot automate it to set at a certain time and disarm at a certain time like I did with XFINITY. For example I used to set my away stays at 8am mon-fri and then disarm it at 5:15pm mom-fri...I wish protection one had this. Then I'd give it 5 stars!

The Big Ragu!!

We are really pleased with Protection 1, from the information, to getting the service to setting it up ourselves. We are really pleased with the service and feel security and that we are protected. Thank you so much

It has only been about 2 weeks since I became associated. They have been very helpful in getting me started with their protection plan. So far, I have no issues.

The installation tech went through the ceiling in our garage. You guys were great to find some one to fix it promptly. But right now I can't figure out who in your company To send the invoice to. The ceiling people have sent it to me twice now. Can you provide me with the name and email address of who it should go to?

Great people over at customer service