Protection 1Reviews of protection1.com

From getting started with Customer Service to the install with the Technician, everything was done with professionalism and proficiency

The system works great once properly installed. We had difficulty in initial service but Protection 1 was very responsive and solved the technical issues promptly and professionally.

Their representative came out on very short notice and arranged for installation the next morning after we had an attempted break-in and before we had to leave that afternoon. The representative and installers were very courteous, experienced and helpful in teaching us how to operate the alarm system. USAA was correct in recommending Protection 1.

The services are great and the people are very knowledgeable and supportive. I appreciated so much that the installation tech took time to familiarize us with the panel operations, As well as leaving a manual to read. I'd recommend protection1 to anyone looking for quality services and support.

I am so happy I made the decision to change over to Protection 1. Customer service has been fantastic, answering all my questions and helping me better understand the system. The technicians were on time, very thorough, and definitely knew what they were doing. Thank you!

Great support, professional, from the customer support that answered lots of questions about the best way to meet my needs to product questions about how the system operated and compared to other companies. The installation was also professional and they took time to make sure I understood the system and website, the system and site are easy and user friendly (even for a technologically challenged person, hate to admit it, but I am one of those people). The system has functioned exactly has they promised and I feel much safer having it. Their same day/next day service ability if anything ever goes wrong is unmatched by any other company. This was very important to me. Why have a system and pay for it if you can't use it? Many companies ( I researched more than a few) can take weeks or more to have someone available to fix a system. I would recommend this company and could not be more pleased with all of the professional people I have encountered, ever single one was above an beyond. Professional people, industry best products, and piece of mind!

Very happy with the service all around from their customer service to their service techs. The technician was friendly and on time. I really like the fact that they send you an email with the technician's name and that they are on the way.

Very happy with Protection One! From a friendly and easy installation to great user functions both in-house and remotely I would highly recommend them to anyone looking for home security with automation.