Craig G.
Awesome service
The install tech was great, answered all of our questions and was so helpful explaining everythingas. he was also very diligent while working through some install issues.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingHome Improvements
Excellent

Home Improvements · Fayetteville, Tennessee
Excellent

Home Improvements · West Palm Beach, Florida
Excellent

Home Improvements · Bradenton, Florida
Excellent
Showing 299 reviews with 5 stars · Clear filters
Craig G.
The install tech was great, answered all of our questions and was so helpful explaining everythingas. he was also very diligent while working through some install issues.
Mary C.
I have always wanted a professional system for our home. There were so many choices so we choice Protection1 and for first time we really feel safe. It is easy to use and if you are not sure about something you can always get an answer right away you are never alone you talk with a live person this is why we choice this company.
Bridget W.
My tech was on time and super accommodating even though I pulled him away from family time!!! It's been a great service
CA
Everything went quite smooth from the very beginning. I was with another company, that I did not have any complaints about, I just chose to follow my sales girl to her new company...Protection1. She's very attentive, and if I ever have any questions, or need anything at all, she's on it!
Eric
I've only been with Protection One for a month.. I absolutely love my security system! I like all the features my panel has, and peace of mind knowing my home is protected! I've had to call customer service and couple times for questions, customer service is spot on with answers! Very helpful with my questions, I would recommend Protection One to anyone looking for home security!
Allison
Great customer service over the phone. Easy to schedule an appointment for a technician to come out. Tech was an independent contractor... very friendly and efficient.
Haley S.
The installation guy was very patient and made sure I understood everything. He asked me where I wanted everything and was patient with my indecisiveness. He showed me how to do and use everything. He deserves a bonus for all the great treatment he gave me and my husband. Thank you so much!
William
Everything they have promised, they full filled!!!