Very S.
Very smooth and efficient
Within a half day of signing up we were up an running. Installation complete, account access through the Web, and Internet app to manage the devices. All working well. Slick mobil app and great support.
Before you buy a home security system, compare our service! Protection 1 is the nation’s largest full service security company and we are passionate about delivering an extremely high level of customer service.Tired of being put on hold? Frustrated waiting for technicians to show up? We have earned an A+ Better Business Bureau rating and a 97.3% customer satisfaction score because we take care of customers with same-day service and NO automated telephone systems — when you call, a real person answers. Try that with another company!
Protection 1 (protection1.com) has 546 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Claim this listingHome Improvements
Excellent

Home Improvements · Fayetteville, Tennessee
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Home Improvements · West Palm Beach, Florida
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Home Improvements · Bradenton, Florida
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Showing 299 reviews with 5 stars · Clear filters
Very S.
Within a half day of signing up we were up an running. Installation complete, account access through the Web, and Internet app to manage the devices. All working well. Slick mobil app and great support.
Betty B.
The representative and tech was very knowledgeable and very helpful. They answered all of my questions and once the installation was done, they even took all the time I needed to make sure I understood how to work my system before leaving. I felt very confident in all aspects of this system. I would highly recommend Protection 1 to my family and friends.
Adam T.
The associate who set up our system was great in every way. Our system has worked very well in the last month. We have had a false alarm and the security called before I was even notified the security system went off while I was away. I thought that said a lot about response time and service.
Steven B.
Most friendly respectful a pleasure to do business with! Dane deserves a raise!!! Ill be a long time customer!!! Superior quatity products to guard your home! Thankyou protection 1 sincerly.
James S.
From my initial call regarding service and products with Chris, whom was very knowledgeable and no pressure on sales. We had a alarm system with Vivint for a extremely brief time due to issues from day one with all. Chris took his time to explain everything with cost and no surprises. The initial beginning of process was done with ease, then came the installation with Jeremy whom was wonderful. He made sure that everything was in great working condition and explained all the details before leaving. I have only had to contact customer service one time with just a question and it was resolved immediately and professionally. Thank you Protection 1 you have given us peace of mind.
Gary D.
Everyone was top notch. The different people that I talked to on the phone to the Tech that installed my system. It was refreshing to deal with polite and knowledgeable people. And the system is great also.
James S.
The installer was knowledgable about the system, answered all my questions and worked with me as to the location of main panel. He was a pleasure to work with.
Angela P.
Randy & Kevin are the BEST Ever for your company. Hold onto them both.