Carol M.
Could be better
We've been a customer for years. We pay for monitoring monthly. For the most part we have had great customer service. We recently experienced a loss of phone service including all dial tone, yet we weren't contacted by the service at all. They have an alternate number to reach us in such an emergency, but no one did so. We are beginning to wonder if their monitoring is worth the price. we also have issues with the equipment we had to pay for when we signed up and we cannot get it repaired. Oh well.


