Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases
Prostobox (prostobox.com) has 184 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
prostobox.com
Website
prostobox.com
Category
Shipping & Logistics
Location
NEW CASTLE, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I used the prostobox delivery, I really liked the quality of the service provided, there are detailed easy instructions on the website, support works better than in other similar companies. According to the terms of the best delivery, there is a 10% promo code for the first one, there is a referral program. I received the package PCT000000687944 12 days after the order
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Марина О.
A convenient service for shopping from the U.S.
I've already received eight large parcels through Prostobox.
I mostly order dolls. Rainbow High, Monster High, LOL, etc.
It turns out much more profitable, even including shipping, than buying in Russia.
I order from Amazon, Ebey and Target. There you can buy new items at once, which come to Russia in six months.
The site is very convenient and understandable. I am completely satisfied with the ordering process. I always buy through a buyer, as I don't have a foreign card. There are often promo codes for free redemption, which is very convenient!
You refill your balance in my personal account on Prostobox with your Russian card.
Simply copy the link on the foreign site and put it into a special order form on Prostobox. Send it to the redemption.
The time of redemption is always different. Sometimes within an hour, sometimes eight hours. Apparently it depends on the queue. But if anything, there is a service urgent redemption.
I always save a lot of goods, 10-12 pieces. Only then send a parcel to the assembly.
You can choose different delivery methods. I always choose the rate "By Mail", comes to my branch of the Russian Post.
After the parcel is weighed, it can be paid for. By weight my parcels come out in 6-7kg. In terms of cost is always different, but on average 80-90$ with all insurance.
In time to Moscow by parcels are as well differently, but more than a month has never come out. Once the parcel arrived in 11 days, which I was very surprised. But usually it takes 3 weeks.
In half year of using Prostobox services no problems appeared. Now I have 2 packages on the way)
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
VL
Vladislav
Excellent service
Excellent service, fast and clear, great prices, responsive support
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Максим М.
good delivery service
I ordered dolls from various stores in the USA, everything was bought out quickly enough, then waiting for everything to come to the warehouse.
We combined all purchases, made it easier to pack from unnecessary boxes.
Tracking PCT000000642946, was tracked throughout the journey.
I received the dolls after 1 month, they promised of course up to 2 weeks, but the problem was in the workload of customs, so everything is OK. Thanks.
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Анастасия П.
Reliable intermediary for delivery
I wanted to make myself a gift for the new year - a new sneakers. Unfortunately, prices in Russia for such things are very high, so I decided to use this service. I have ordered with this site before, so I'm sure everything will be fine. I chose sneakers, the buyer bought them for me and now I'm waiting for delivery to the warehouse. Hope I get my order by new year ヽ(o^▽^o)ノ
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
FA
FARIDA
When it was no longer possible to order…
When it was no longer possible to order dietary supplements from Iherb directly, I began to look for information on how this can now be done. For a long time I chose between different services, I settled on Prostobox! I was satisfied with the cost (I sent it with the Economy tariff), terms and restrictions on weight and assortment. Delivered quickly enough - in general it took 3 weeks! track number PCT000000637667
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Вера К.
Excellent service for shipping from America
Excellent service for shipping from America. A convenient site with complete information, but even if there are questions, the service staff will answer them. A convenient way to order through a buyer. They bought my item from Amazon quickly. Convenient delivery tracking system, which is fast and convenient. The order was packed perfectly. Arrived safe and sound! Recommended to order!
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
AB
Andrei B.
scammers!!!
My first shipment with this service went smoothly and without hesitation, I ordered another one for more than $700 without hesitation, and here the show begins. The parcel arrived at their warehouse, but I don’t know how to transfer it to assembly due to a service error. The support service responds every 3 days, and the answers are from the category:
- Your request was not fulfilled due to the impossibility of its execution.
- What does it mean?
- You did not write explanations for the request.
- I wrote.
- We didn't see it.
Moreover, as I said, each message comes every 3-4 days. I already have paid storage, and at the same time I find myself in an interesting position:
1. I can’t send a claim to the store, because they have the status “delivered and received” (to the warehouse address)
2. I can't receive the parcel, because the clumsy site gives an error.
3. Support does not respond, and as I understand it, it will start responding promptly when paid storage reaches $100, for example)
At the same time, any action: splitting the parcel, photographing the contents (to fill out the customs declaration), an urgent support response (which is not urgent) all costs $ 3-5, while their own mistakes are not recognized in any way and are not reimbursed. Moreover, the support communicates frankly boorishly and condescendingly, and when the arguments run out, they simply stop responding (even once every 3 days), and you have to create a new request.
so if you don't want to lose your money - I strongly advise you not to! They send the first order promptly and inexpensively, especially in order to then extract money from you by holding your package.
Response from ProstoboxDec 9, 2022
We are very sorry to hear that you had problems using our service. It's like a conspiracy theory about the second package.
We hope you were able to ship your package from our warehouse. Unfortunately without knowing the customer or parcel number we can't verify what you said and how the story ended up.
Regarding storage costs: Usually it is fully refunded if the package is unable to leave our warehouse due to a technical problem.
As for other services: we are a commercial organization and additional services of our warehouse are chargeable. Our shipping prices are very low, which prevents us from including additional warehouse services like other Mailforwarders do.