Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases
Prostobox (prostobox.com) has 184 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
prostobox.com
Website
prostobox.com
Category
Shipping & Logistics
Location
NEW CASTLE, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ordered items from IHERB, 6pm. Everything was bought out quickly, shipped promptly. Applied my discount code when purchasing. I recommend to read carefully what is forbidden to send, as well as use the free redemption service. Overall a positive experience
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Оксана Б.
Prostobox company ok
Excellent Prostobox company. I used them to deliver vitamins with iherb to Russia. It is the service that is one of the best. Very responsive staff. They quickly accept parcels to the warehouse. My parcel #701729 was with Tracking PCT000000701729. All questions are answered in the chat. The only thing that took a long time. But it came in one piece. I'm glad.
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
MF
Michael F.
Wonderful shipping prices and always helpful staff
I have been using the Prostobox service since the beginning of the summer of 2022, I am most satisfied with the work of this delivery service.
Due to sanctions, it became much more difficult to order goods from the USA, so I was looking for an intermediary who would help me order as easily as before.
At Prostobox, I discovered a system for buying back goods for $10, which suited me perfectly (at that time, not all intermediaries had a buyback system). And on the same day I made the first order. These were Rainbow High dolls, which are much cheaper in America than in my country. This package went to me for 1.5 months, and the product was packaged amazingly, none of my purchases were damaged.
Of the advantages of the first purchase, I also highlighted the fact that the time spent in the warehouse is free, since earlier I was faced with the fact that I had to pay for this service.
As a minus of this purchase, I will only highlight the fact that initially my order was not fully redeemed, but partially. I immediately contacted the service workers in the chat and we solved this problem. So, in view of the fact that the order was purchased in 2 different parcels, its arrival at the Prostobox warehouse was longer than if it was one whole parcel, respectively, the goods themselves would have arrived faster.
Further, after this purchase, I noticed that on some days the intermediary makes the redemption of the goods free, that is, you do not need to pay a commission of $ 10 for the redemption. I took advantage of this promotion by making another order, and in the future I always tried to buy only on such days.
I have always bought dolls from sites such as Ebay and Amazon, from Walmart, unfortunately, the simple box does not redeem, but this is not very critical for me
After receiving the first order, from mid-July, I made about 20 more orders, which I successfully received. These parcels went to me on average 20-28 days, which is very fast! And, fortunately, the product was always well packaged with a lot of cardboard and bubble wrap.
I have no complaints, I really like the presence of a chat, where you can always ask a question and get a QUICK answer.
The support service here is great too.
On the downside, I can attribute the fact that the $ exchange rate is quite high
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
D
Тимофей Ч.
Заказал мышь приехала быстро и целая
Заказал мышь приехала быстро и целая. Хороший сервис правда цену доллара берут выше чем сам курс
Response from ProstoboxApr 23, 2026
Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com
D
Ирина Г.
My husband used it and so did I
My husband used it and so did I! A great service for getting the goods you need from America! And if there is a force majeure, they will figure out how to deliver your parcel by another route! A big plus of this service compared to their competitors is that they can buy back your goods from any store in America (there are stores where the security system does not allow you to just buy a particular product) And there are actions with free ransom such as from stores like Macys. My order was redeemed very quickly!
I recommend it!
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
EK
Evgeny K.
Best forwarding service
Hi,
Recommend this mailforwarding service.
Cheap price and fast shipping.
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team
SS
Stevee S.
Заказывал себе кроссовки New Balance/…
Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сервиса отлажена на высшем уровне.
Быстро: посылка шла ровно 18 дней, удобно: заказывал на сайте в США, оплачивал своей картой, и указал адрес Prostobox. На этом вся моя работа закончилась, дальше я только трек отслеживал.
Response from ProstoboxApr 23, 2026
Спасибо за тёплые слова — очень приятно! Будем рады видеть вас снова.
С уважением, команда Prostobox.com
AN
Andrew
All in all a good and reasonablGood service for the moneyy budget…
All in all a good and reasonably budget forwarder. There are redemption services, as well as different replenishment options, and there is an online chat room where they can quickly help with any questions that may arise.
Overall, I am satisfied, I will be ordering more than once through this forwarding service.
Response from ProstoboxApr 23, 2026
Thank you for the kind words! Really glad everything went smoothly. See you on the next order! With respect, Prostobox.com Team