Helen A.
The products keep my hair soft
The products keep my hair soft, shiny, and manageable. Also, when I asked to change my delivery schedule, they were very helpful and responsive

Prose is a direct-to-consumer beauty-tech brand known for creating custom, made-to-order hair and skin care products tailored to each customer’s unique beauty needs. Marrying a technology-driven approach with an apothecary-style concept allows Prose products to be fresh, feature high-quality natural ingredients, and reduce waste while ensuring quality. As a Public Benefit Corporation and Certified B Corporation, Prose is committed to sustainability and transparency, delivering products you can trust.
Prose (prose.com) has 411 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent

Hair Care & Styling · Worcester, Massachusetts
Excellent

Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 187 reviews with 5 stars · Clear filters
Helen A.
The products keep my hair soft, shiny, and manageable. Also, when I asked to change my delivery schedule, they were very helpful and responsive
Gale G.
Prose custom makes hair/skin care that is amazing. It’s not the usual off-the-shelf product. They really go the extra mile to make great products and their customer service is amazing. Try them!
Christina P.
I love the ease that I can update and check on my order. My hair feels amazing with the mask and scalp treatment! I'm looking to get the hair oil next to keep everything consistent
Treese A.
I have been using Prose for about s year now. My results are fantastic! My skin care has resulted in smoother skin, less breakouts, and fine lines almost gone (especially on chest). Love my cleanser, cream and serum! My hair is softer, manageable, and products are easy to use. Love my shampoo, cream rinse, hair mask, leave in conditioner, and curl cream. Read reviews about extreme hair loss. Not true - yes curly hair not brushed daily you only run fingers thru it so when you actually wash every 2-3 days you are going to have normal hair come out. This is normal people lose hair daily it is a fact of life. I had an issue with my serum a couple months in - bad smell and cloudy product. Contacted head office they worked with me and fixed it. This winter will be the true test - I believe it may be the product is freezing in shipment to me… updated serum may help I will know in a couple months. Shipped to Canada in winter - it is cold up here ☺️ may need a better container or wrapped product within box to help save from cold. Subscription…sometimes it takes a while to figure out when to renew each product and you get an overload of product. Eventually you can figure out how much you use. I wish they offered a 6 week option instead of skipping from 4 to 8… could use a 6 week renewal. Ensure you change 2 weeks before your renewal date not shipping date! Administration needs time to process changes. This is also normal in all business practices. Thanks Prose I will continue my subscriptions.
Betty
Truly enjoying the personalized products, not feeling like I’m everyone else. I appreciate the concentration on my needs and concerns.
leonora S.
My hair was fuzzy and I saw this ad to take a test, so I took a test for my hair and they came up with a product for me so I thought I will try this and I tried it and my hair is gorgeous. I have gotten so many compliments on it. It looks beautiful. All the products are wonderful. I love it. I recommend it to everybody that compliments my hair
Ninoska P.
I purchased the shampoo, conditioner, curl-defining cream, and deep-conditioning treatment as part of a special offer in November 2025. I kept the subscription for the shampoo for nearly a year; it lasted a long time because I have dry hair and only wash it once a week. It’s remarkable how well these products hydrated my hair. I’ve had a lot of gray hair since I was young, and by age 40, it was about a 50-50 mix, which made my hair a bit unruly. The Prose products made my hair soft, whether I wanted to style it into waves or straighten it. My hair looks nourished and hydrated, with significantly less frizz. The fragrance I chose (Corsica) is delightful—I could use these products for the rest of my life! Unfortunately, they are a bit pricey for my budget, so after my last purchase in August, I canceled my subscription. If they offer another promotion in November, I might buy them again.
Heidi
Love my hair care products. Been over a year now and my hair is thicker and more manageable! I went from thin and oily after 1 day wash to 2-3 days with great body