PROPAIN BicyclesReviews of propain-bikes.com

Thank you Björn 🤝 Crashed with my new Ekano 2 AL and some parts took a hit and broke. Björn provided me parts a needed with no extra cost at all. So glad to to have customer service like this, highly recommend! 🔥

Hello. I am from Romania and I am writing this review because I want to express my satisfaction with the product and the collaboration in general. The bike was ready for shipping exactly on the date communicated when I paid for the order. I have nothing to complain about. And the only thing I would work on would be a faster response to emails. But, I think that, working globally and the volume of emails is enormous. In the end it is ok. The bike is AWESOME. It came exactly as I configured it. I can't wait to get back to you with my opinions. ⭐️⭐️⭐️⭐️⭐️⭐️ for the Propain team 👍.

Bremsscheibe wurde reklamiert. Guter Kundenservice. Per Mail gut erreichbar. Schnelle Rückmeldung und Hilfestellung. Danke

Irre guter Kundenservice! Hatte ein Problem mit der Gabel meines Sohnes an seinem MTB und es wurde mir sogar eine Leihgabel zur verfügung gestellt, um sein MTB für seinen Kinderkurs betriebsbereit zu halten. Nochmal DANKE an euer Team!!

Propain customer service deserves the highest possible rating. Two of my problems when buying a bike were solved very quickly by the propain team. My messages were answered very quickly. The service was very nice, patient and helpful. Shopping at Propain is a real pleasure. You feel like you are part of a family. And the bikes are real masterpieces. This will be the first company I'll contact, when buying another bike.

Top Kundenservice. Per Mail gut erreichbar, kompetent. Schnelle Rückmeldung.

Rad passt, Service ist herausragend gewesen, super schnelle, offene und freundliche Kommunikation per Mail. Immer gerne wieder!

Danke Wendelin für die klasse Beratung! Heute konnte ich mein Bike abholen und bin total begeistert. Die Einstellung scheint nun perfekt. Toller Laden, nette Menschen, guter Espresso und du hast dir viel Zeit genommen, weißt was du tust und so freue ich mich mega auf die kommende Radelsaison mit meinem Terrell. Lieber Gruß aus Opfenbach, Anke