At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
projectebeauty.com
Website
projectebeauty.com
Category
Cosmetics & Makeup
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very reliable, the product arrived on time. The Customer Service was responsive and supportive.
I have just used the mask few times and I can start to see a visible difference (brighter skin).
Response from Project E BeautyAug 29, 2022
Thank you for your positive review and for sharing your experience with us. We are glad that you're enjoying the positive effects of our product. If you have any inquiries about the device, please do not hesitate to let us know.
HD
Happii D.
They turned a skeptic into a believer
First time ordering from here and was kinda suspicious but anyways, my post office lost my package and I was so upset but Project E beauty listened and shipped out another one using a different carrier quickly. I’m so happy with my LED skin system! Don’t let the size fool you, it’s pretty powerful. I can’t wait to get my skin right. Customer service is really great and helpful too. Thank you!!
Response from Project E BeautyAug 1, 2022
Thank you for your positive review and for sharing your experience with us. We are very sorry about the inconvenience but we're glad that it was settled quickly. Our customer is our top priority. If you have any inquiries about the device, please do not hesitate to let us know.
LI
Lisa
My mask arrived safely!
My mask arrived safely in under two weeks. I was notified at each stage. Looking forward to trying it. Thanks so much!
Response from Project E BeautyJul 29, 2022
Thank you for your positive review and for sharing your experience with us. We are excited as well for you to try our products and we hope to serve you again. If you have any inquiries about the device, please do not hesitate to let us know.
ME
Melissa
I can’t fault the customer service at…
I can’t fault the customer service at all. I accidentally broke the rod of my high frequency wand and messaged the team and they arranged a replacement straight away! Thank you for being so attentative :)
Response from Project E BeautyMay 10, 2022
Thanks for your positive review and hope you enjoy the new partial.
MF
Maria F.
Exellend expirience..
Really I had the best expirience and cooperation with you company..My package was lost due to a difficult andress I had given, and you were intrested in finding it for me..Our communication was flawless..you anserded my e-mails as fast as you could..and when I finally had the package in my hands I was so grateful..Your servises deserve congratulations..I will reccomend and advertise for you help and service...Keep going..Τhank you so much..
Response from Project E BeautyMay 10, 2022
Thank you for your positive review and glad to hear that the package was delivered in good shape, if you have any inquiries about the device, please do not hesitate to let us know.
LM
Lee M.
Excellent quality service and products…
Excellent quality service and products they are exceptional quality products and customer service is excellent I highly recommend this business I've bought more products as I trust them and the quality. Thank you you have changed my life for the better.
Response from Project E BeautyApr 6, 2022
Thank you for your review and long-term support, we will continue to improve and launch unique home beauty devices.
BA
Barbara
Consistency of use is key!!!!
I recently went on vacation and was in a high end beauty store in Nassau in the Bahamas where 3 exceedingly charming young guys tried to sell me a $7000 Abologi Eneo Advanced LED device. As beautiful as the device was & as charming as the young guys were, there was no way I was dropping $7 grand that they informed me was ‘so worth it’. Again, that said I have been using the Opatra London Glow Mask Pro on & off for the last 6 months. The cute guys made me realize that I needed to conduct more research. After reading about NASA’s(you know - the National Aeronautics and Space Administration) research of LED light therapy (NASA tested red light therapy on astronauts) and found that it had the ability to improve cellular function and combat the effects of living in zero gravity environments), I felt it was time to up my game with consistency of use & the addition of a handheld device like the one they were selling in the Bahamas to use on my neck, décolleté, and upper arms.
Check out additional info on the benefits of LED on google!
In addition to being 66 years old, & having a major reluctance to undergo cosmetic surgery I suffer from arthritis in my hands, knees & toes. So after reading the benefits of red LED use on areas of concern, I chose the Project E Red LED Light Therapy Machine. After chatting online with their customer service specialists I found that they have updated this device recently but have not updated their video in the item listing yet. This device now remains continuously lit(red light)for 10 minutes. Previously it remained lit only when in contact with skin. Some users were unable to get good contact because of the planes on their faces. Also, the device now emits a beep at each minute the device is on, emits one beep then 3 beeps when it reaches 10 minutes and turns off.
I have developed my own regimen for utilizing all my led devices and feel that my skin elasticity and texture is improving. The key to this for me has been consistency. You have to make a commitment to your personal self care. I have carved out time each day either when I’m catching the morning news or in the evening when I’m listening to an audio book. I keep all my devices in individual padded bags to keep them from becoming damaged(I also purchased the Assurion personal device protection plan with my Project E device, which is so worth the price!) & keep my devices organized in a La Jolie Muse(Amazon purchase )woven cloth storage basket along with the charging cords.
My regimen starts with a freshly washed face & neck. I liberally apply serum to face and neck. Then put on my my Opatra mask and grab my Project E hand held LED to use on my neck & décolleté. (Now, Project E offers an LED Face Mask that is very similar to mine from Opatra). In videos across YouTube you will see gals moving the handheld devices in upward motions on both their face & neck. I have found this to be a difficult maneuver if your serum isn’t real slick. Some gals use aloe gel. My routine involves starting with the handheld at center of my chest and moving the device up in increments when the beep signals each minute. Then move over to the left side, then the right repeating in upward movements at each minute. I do this a total of 20 minutes. When I am done with my mask and handheld, I apply the rest of my products(eye cream & moisturizer). I can actually feel something going on with my skin afterwards. I feel a sensation that reminds me of being outside in the sun, but my skin is it’s normal color.
I have been doing this daily for 3 weeks, & I really wish I had taken ‘before’ photos. The skin on my neck is markedly firmer. The sagging has been reduced by 50% and the fine lines I had are no where to be found. Project E Beauty recommends using 3x’s each week for 6-8 weeks, at which point you will start seeing results. I also am using the Project E device under my upper arms to generate collagen production there and alleviate my sagging skin. I have to say I have genetically good skin and have consistently taken care of my skin since I was a teenager.
Project E Beauty recommends dropping use to once or twice a week once you achieve the results you want. I will continue to monitor my results and post results again in 6 weeks.
This is an honest unsponsored review. If I hadn’t tripped over the young salesman in Nassau, my journey to the renewed elasticity of my skin probably would not have happened. I sincerely hope you found my review helpful. I cannot stress enough that consistency of use is a must. You can’t use this a couple times and expect immediate improvements. Also, everyone’s skin is different and you may not get the same results I have gotten in the 3 weeks I have been at this.
I am really happy with my results and will forge ahead with my daily routine!
Good luck!
Response from Project E BeautyMar 21, 2022
Thank you for your detailed after-use sharing, and thank you for liking our products. We hope our products could bring you more unexpected positive effects.
VL
Vivian Lf C.
The order came in good condition
The order came in good condition. Will review again when I start to use.
Response from Project E BeautyMar 14, 2022
Thank you for your comments and feedback, looking forward to your feedback.