Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty reviews

Showing 70 reviews with 4 stars · Clear filters

MT
Mar 5, 2024
Easy and effective to use
Easy and effective to use
Response from Project E BeautyMar 13, 2024
Dear Michelle, Thank you so much for taking the time to share your feedback with us. We apologize if your recent experience with us was not up to your expectations. We appreciate your suggestion for improvement and we are committed to continuously enhancing our offerings. Please don't hesitate to reach out to us at [email protected]. We are always open to hearing from our customers and are eager to make any necessary corrections to ensure your complete satisfaction. Ces @ Project E Beauty
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Tsoi Pui N.
Oct 7, 2023
Very nice work and fast shipping to be…
Very nice work and fast shipping to be great experience
Response from Project E BeautyOct 12, 2023
Dear Tsoi Pui Ng, Thank you so much for taking the time to share your feedback with us. We apologize if your recent experience with us was not up to your expectations. We appreciate your suggestion for improvement and we are committed to continuously enhancing our offerings. Please don't hesitate to reach out to us at [email protected]. We are always open to hearing from our customers and are eager to make any necessary corrections to ensure your complete satisfaction. Ces @ Project E Beauty
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Sandra B.
Jun 19, 2023
I bought this item previously for 11.00…
I bought this item previously for 11.00 usd. This time $35.
Response from Project E BeautyJun 21, 2023
Dear Sandra, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Renee
Mar 1, 2023
Larger than expected
Larger than expected which makes it a little hard to use on parts of your face, but works really well! Left it under my chin for a while and the next day my face and neck looked so much slimmer.
Response from Project E BeautyJun 21, 2023
Dear Renee, Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one. Please let us know if there’s anything else we can do to improve our offerings. Share your suggestions at [email protected] It would be our pleasure to correct any mistakes that may have occurred. Looking forward to hearing back from you soon. Ces @ Project E Beauty
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AH
Dec 30, 2022
Received faulty product
Edit: 1/17/22- After some more videos, the company sent a replacement that works. Customer service was very helpful and thankfully, I did not have to send the faulty device back at my own expense. Thanks for your help! 12/30/22: I purchased the cavitation machine during black Friday and used it for the first time two days ago. I noticed that it seemed different than my other cavitation machines, so I did the water drop test. It is indeed nonfunctional. For those who are familiar, when using cavitation, the waves will cause movement and even evaporation within the water droplets. I contacted customer service and was told very obvious things such as to make sure that the device is fully charged, and don't use the device plugged in (it is rechargeable). I sent video evidence multiple times showing the non-functional device was charged and not plugged when tested. As I await a response, I am now realizing that this company charges for return shipping on faulty items, even when it is the company/manufacturer's fault. What a huge mistake it was to purchase from this company!
Response from Project E BeautyJun 21, 2023
Hi there, Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one. Please let us know if there’s anything else we can do to improve our offerings. Share your suggestions at [email protected] It would be our pleasure to correct any mistakes that may have occurred. Looking forward to hearing back from you soon. Ces @ Project E Beauty
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Jane D.
Nov 16, 2022
Love their products
Love their products! USPS lost my order. Project E went to work and made sure that I received my hyaluronic acid serum! Thank you! 😃
Response from Project E BeautyNov 21, 2022
Thank you for your positive review and for sharing your experience with us. We are glad that you're enjoying the positive effects of our product. If you have any inquiries about the device, please do not hesitate to let us know.
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Carole
Oct 8, 2022
Nice product
Nice product, Led mask except for the glass branches are very uncomfortable.
Response from Project E BeautyOct 10, 2022
Thank you for your positive review and for sharing your experience with us. We are glad that you're enjoying the positive effects of our product. If you have any inquiries about the device, please do not hesitate to let us know.
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Riza
May 22, 2022
New Customer - Excited to use!
Honestly, I haven't used yet. And please check this is my update to the seller, after received my parcel just yesterday night (21 May 2022) from Project E Beauty Seller. "Hello Seller, Have a good evening!🙏 Thanks much for my I tems. Well pack and sealed. Received in a good condition. Not yet use just received, hope it well work as I expected. I will update you again if any issue arise. For now I am fine as I received my parcel in a very good packaging. Thank you very much again Seller!🙏🥰 "
Response from Project E BeautyMay 23, 2022
Thank you for your positive review and glad to hear that the package was delivered in good shape, if you have any inquiries about the device, please do not hesitate to let us know.
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