Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty Reviews | Read Customer Reviews of projectebeauty.com

Project E Beauty reviews

Showing 535 reviews with 5 stars · Clear filters

Patty
Apr 3, 2023
Helpful and happy!
Project E has been very helpful answering my questions via text. I’m very happy with my LED blue light therapy and patiently awaiting the arrival of the Red panel coming soon! Thank you!
Response from Project E BeautyJun 21, 2023
Dear Patty, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Rebecca B.
Mar 29, 2023
From the first point of contact I’ve…
From the first point of contact I’ve been seriously impressed with Project E Beauty. I contacted them with a question and was so pleasantly surprised to be told about a discount code I didn’t know about on top of the item already being on offer making it a serious saving. The item (LED face mask) arrived quickly and is great. I then received an email telling me I’d been eligible for a free gift that I hadn’t claimed when ordering (an eye cream) and would I like it sent. I’ll admit to being dubious about this and thinking the email was some sort of scam. But I replied yes please and a few days later the eye cream arrived. What a lovely unexpected surprise. Amanda is responsive to all emails and goes above and beyond. There is email support or text message. All in all I’m extremely impressed with both the standard of customer care and quality of products. I ummed and ahhhed about buying the mask as they’re expensive but truly I’ve been so impressed and not regretted it at all. I’d not hesitate in buying further products frim Project E Beauty.
Response from Project E BeautyJun 21, 2023
Dear Rebecca, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Terry L.
Mar 9, 2023
Excellent Customer Service
I bought a photon mask via Amazon which proved to be faulty after a couple of uses, I contacted Project E Beauty straight away via email. I am so impressed with the quick response and customer care I received. The customer service team dealt with my query efficiently and with genuine care and kept me informed every day regarding the replacement process. The replacement mask was with me within the week and not once did I feel I would have to tackle and argue that my query was genuine as you sometimes find yourself doing with expensive products. I will definitely be buying further products and will go direct to Project E Beauty when I do. My new mask is fab and I looking forward to seeing great results in the near future. Thank you again.
Response from Project E BeautyJun 21, 2023
Dear Terry, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Cherri
Mar 6, 2023
Have ordered two masks
Have ordered two masks . One order was over looked . I asked for both to be sent at the same time. I get notification that one will be delivered no mention about the second one. 5 Mar 2023 . Both masks have now arrived and together .
Response from Project E BeautyJun 21, 2023
Dear Cherri, Thanks a ton for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one. Please let us know if there’s anything else we can do to improve our offerings. Share your suggestions at [email protected] It would be our pleasure to correct any mistakes that may have occurred. Looking forward to hearing back from you soon. Ces @ Project E Beauty
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Alisa
Mar 3, 2023
I ordered the Photon Mask and am very…
I ordered the Photon Mask and am very pleased with the results I am beginning to see. I use the red and blue light therapy and can see a gradual softening of marionette lines and the skin on my neck is looking better.
Response from Project E BeautyJun 21, 2023
Dear Alisa, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Ms Sarah C.
Mar 1, 2023
Very easy to order plenty of reviews to…
Very easy to order plenty of reviews to read abput the item i purchases this is the secound mask i have purchased over the yrs very happy
Response from Project E BeautyJun 21, 2023
Dear Sarah, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Steven
Feb 27, 2023
Excellent customer service and…
Excellent customer service and products. Amanda was very helpful, friendly and efficient. I actually forgot to claim a free product for my order and she contacted me to let me know. She followed up regularly until I received the product, which very impressive. Thank you!
Response from Project E BeautyJun 21, 2023
Dear Steven, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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Mandy E.
Feb 19, 2023
Fast efficient delivery
Fast efficient delivery
Response from Project E BeautyJun 21, 2023
Dear Mandy, Thank you so much for your positive feedback! We're glad to have you as our customer. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. P.S. If you ever need help, please don't hesitate to reach out; we're always here. Ces @ Project E Beauty
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