stuart C.
Only just started using the led mask…
Only just started using the led mask but the entire order shipping and delivery process was seamless.

At Project E Beauty, we believe radiant skin is a goal everyone can realize.Since 2012 we have been committed to bringing salon-grade skincare to a wider market. Over 12 years on, we've built an international team of skin experts, delivering safe, effective skincare solutions through advanced skincare technology. We've transformed over 500,000 routines and set a global standard in beauty tech, reaching over 68 countries. As pioneers in LED home therapies, we are committed to our customers, using your feedback to guide our every move.Empowering Your Skin Journey
Project E Beauty (projectebeauty.com) has 720 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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stuart C.
Only just started using the led mask but the entire order shipping and delivery process was seamless.
Carly C.
I purchased a LightAura Plus red light face and neck mask. This arrived promptly and I was kept updated with tracking etc. Customer service and after sales have been brilliant answering questions and replacing a broken clip from the neck strap. They even sent me a free gift of their eye cream a few weeks later, an offer which I had missed at check out. Very impressed so far. The mask is easy to use 🤞🏻 for good results.
DB
I bought a product and had problems with it , I contacted them and after sending pictures on how it was faulty they sent me out a new one , good customer service and my facial scrub machine works great , I have bought many things thru project e and have always been satisfied , love project e ❤️
Response from Project E BeautyJun 20, 2024
Dear DB, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our customer service and that your new facial scrub machine is working great. Your satisfaction is our top priority, and we truly appreciate your continued support and loyalty to Project E Beauty. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help. Warm regards, Project E Beauty Customer Support Team
Michelle T.
Product came straight away , works fine but the gel you apply on your face was a small bottle to trial but it was empty I have emailed but no reply , I got a reply on here to re email so have done let’s hope I get the reply now thank you , to be fair they say they never recieved original email ,, THEY HAVE NOW SENT A REPLACEMENT , really good customer service reply THANK YOU
Response from Project E BeautyJun 18, 2024
Dear Michelle, We are very sorry to hear that the gel bottle you received was empty. We genuinely apologize for the inconvenience this has caused. Upon checking, we have not received any emails from you. Please send us an email at your earliest convenience to [email protected] so we can resolve this issue promptly. Thank you for your understanding and patience. We look forward to resolving this for you as soon as possible. Best regards, Project E Beauty Customer Support Team
Karsang
Fast delivery and looks like a promising product
Response from Project E BeautyJun 3, 2024
Dear Karsang, Thank you for your feedback! We're delighted to hear that you were pleased with the fast delivery. We're confident that you'll find the product to be as promising as it looks. If you have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing Project E Beauty! Best regards, Ces @ Project E Beauty
VERONIQUE S.
Ultra satisfied with this device. Amazone results in a month. Thanks
Response from Project E BeautyJun 3, 2024
Dear Veronique, Thank you for your feedback! We're thrilled to hear that you are ultra satisfied with your device and that you saw amazing results in just a month. Your satisfaction is our top priority, and we're delighted to know our product has met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for sharing your experience! Best regards, Ces @ Project E Beauty
Juliana Gallio F.
Excellent customer care and speedy delivery! I’m yet to test the products, but I’m sure they’ll also be great 😊
Response from Project E BeautyMay 31, 2024
Dear Juliana, Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience with our customer care and delivery service. We hope you enjoy using the products and that they meet your expectations. If you have any questions or need any assistance while using them, please don't hesitate to reach out to us. Thanks again for your feedback and support! Kind regards, Ces @ Project E Beauty
Neil
I found you from this is real life with sheri. She did a great video. So, I took the plunge and I love it! Fast free shipping. Excellent
Response from Project E BeautyMay 14, 2024
Dear Neil, Thank you for your fantastic feedback! We're thrilled to hear that you discovered us through Sheri's video and decided to give our product a try. It's wonderful to know that you love it and appreciated our fast, free shipping. Your satisfaction is our top priority, and we're delighted that you're happy with your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Best regards, Ces @ Project E Beauty