Project E BeautyReviews of projectebeauty.com

At first I gave them one stars because I was trying to get a refund Because when I ordered the product I did not know that I would not be able to use it Due to medical problems And nowhere on the site does it say If you have high blood pressure or your diabetic Have Any type of medical problem Or open Acne. That you cannot use this product! But after I posted my review They had called me and sent me an e-mail And I had talked it over with them And I was given my full refund And they let me keep the product. I had paid for 2 to 5 day shipping i Have received it The week later. But overall it is a good product if you are able to use it I just want people to know that if you have a medical condition I'm sorry but you cannot use this. And the customer service Is super friendly And really understanding. Now I would give Patrick the guy that I talk to you about my refund I would give him five stars He was really understanding and awesome about everything and Thank you Patrick.

...MISSING ALOST HALF MY ORDER ...I bought 2 of each of the 3 different items I order for gifts ...and only received 4 of them ...very concerning ...praying they rectify the situation...ASAP ...however what did arrive showed up in good packing condition and quickly too

Ordered a replacement part that came with no cords. Still can’t use my device. ***UPDATE*** After seeing my original review the seller reached out to me and rectified the situation, mailing the correct electrical cords, free of charge. While I do appreciate it, the replacement part should either come with the cords or it should be explicitly stated that the part does not come with cords.

Ok I changed my review to 3 stars, I did receive my packages finally. It didn’t come in like we like which was the 2-5 days range but it did arrive. I just wished there was better communication to the customers if a package will be delayed, I’m sure we will all understand as long as we have that communication. So I’m ok now this company does exist. Not a scam

It wasn’t help my rosesa. I thought I have to stuck with the mask that I can’t use. The company website describes that I have to send it to Hong Kong to return it but Project E Beauty customer service reached out to me and helped my full refund process quickly. For my future shopping I wouldn’t mind to shop other products for this company.

The product its self was dirty and looked used or refurbished. The description for the machine said it was new, however if this was a new machine it was handled very roughly and the professionalism of selecting matching parts was not well performed. The screen had a red smug on a large part of it that required significant scrubbing to remove, the font face of the machine had scuff marks, the attachment to hold to the RF and cavitation heads was a different color of white than the machine and looked as if it was meant for another machine. In addition the cavitation head had a greasy substance all over it. The machine its self appears to work okay but the direction for operation of the machine and settings for each RF head and cavitation tool is not clear. It would be helpful to have suggested beginning, intermediate, and extended use setting and time for each tool. The instruction manual overall is very vague and could be more detailed in the use of the machine and each RF hand and cavitation tool.

Paid 120 USD express (4/10 day) shipping After 1 week still not even left Hong Kong location Not good

quick shipment, but trackingcode is unknown at the shipment company so unknown where my packet is...