Project E BeautyReviews of projectebeauty.com

Absolutely love the face and neck masks! The quality of the masks and package is amazing. Thank you!

the customer service is really nice, very helpful. Also there products quality is look good. I will definitely recommend to my friends who need!

I had an issue with my mask and the customer service was amazing when it came to solving the problem. The mask is great and I am so excited to use it for many more years to come!

Very satisfied.

Update: They sent me a new mask to replace my broken one!! Many thanks! I love the mask, and it's been great whilst it has worked. It is nearly 9 months old and has now ceased to work completely. I have contacted customer services on 3 occasions, but they are yet to offer any satisfactory conclusion, just keep saying I can't return it as it is more than 60 days old?? So much for a warranty!

“My order arrived safely and very quickly. The customer service was kind, professional, and very supportive. I’m really happy with Project E Beauty and highly recommend them.”

I’m very happy with the quality of my photon light therapy mask. It is easy to use and charge. So far results are good, using for almost two weeks. Delivery was fast and the item was well packaged.

Have updated this review as of 13/09/25. Firstly I’ll start with the customer service hands down the best customer service I have received form anywhere in a long time,they have exceeded all my expectations and made me feel like a valued customer and that I am impprtant to them, I originally ordered the wrong mask, they canceled the first order and refunded me the amount back, had abit of a problem with this bouncing back with my bank / with them but it all sorted itself in the end. Where they truly stood out here for me was when I received my LED light mask I realised it was too small and didn’t cover the entire surface of my face, I wanted it to cover my forehead as this was the main area I wanted to focus on, I told them I was abit disappointed as the mask didn’t meet my expectations as it wouldn’t target the main area I’m focusing on, they went above and beyond and resent me the original mask I had ordered / canceled and refundeed me for the order I had placed, no company had or would ever do this and I’m absolutely blown away with how they have handled this, because of this I’m highly considering ordering a top end / better mask and more products to support them, they didn’t have to do this at all, a simple exchange would have been more than enough but they went out of their way to ensure I got the right product, and resssured anything I order the support and service would be there, i just wanted to say a massive thank you to everyone that’s helped with this, you’ve made my day / week and I’ll always remember this and always hold you in high regard, would recommend them to everyone.