Prof MoveReviews of profmove.com

Prof move First off I'd like to say this was my first time ever doing a big move I'm a newly single mom. Moving from New Jersey to Florida I was already super stressed and super nervous about moving so far with little to no time with entire house to pack with no help with a 3 month baby. So I decided to shop around for some moving quotes to some pretty well known moving companies. After hearing some of these prices I was a bit overwhelmed especially being a woman and not knowing if I was getting a good deal or not.. After talking to at least five different companies I ran across Prof move the name pretty much spoke for it’s self. They were really professional and very friendly . I had a sales rep by the name of Mary after talking to several companies it was truly refreshing hearing a woman's voice. Not only did she break everything down into Laymans terms. About cubes, how many boxes I may need how much packing and materials would be needed any questions I may of had before during and after the move she was always a phone call away. Even when she may of been tied up and she always made sure she gave me a call back to sure I was ok and understood everything accordingly. The customer service reps are truly amazing they made sure even when my agent wasn't available they made sure to answer all of my questions clear up any doubts that I may of had. And made sure to relay any messages that I had for my sales agent kept me in the loop the entire time gave me at least a 3 day notice of when their guys were going to show up and what the time They would be showing up. I came into a bit of a hiccup where my babysitter was going to be running a bit late and was concerned that would of set my move back and even was a bit nervous about getting charged for pushing the time back a little especially since they had to pack my entire house. I Called customer service and advised them that I would be running about an hour late and had no problem.. Later on that day I received a call from my Forman by the name of Alex whom which was very polite and understanding of my situation and even asked what time would I like them to show up and if I would need extra time to prepare. Which I actually did need.. which took so much pressure off of me because that day I was literally running around like a chicken with my head cut off because I had to catch a flight the next morning.. we ended up agreeing to a time the guys came in packed the entire time. I tried even offering them lunch since I was already running them behind and they respectively declined and said that they weren't going to take a lunch that they wanted to make sure that everything was done on a timely manner. The workers were real gentlemen and I made sure that I left them a gracious tip. Well it's been about a week I've already received all my belongings. Honestly I was a bit nervous about my things being broken or even damaged but everything came back as they left. Which was a really big relief because I've heard and read a lot of nightmare stories. Honestly if I were to ever move again I wouldn't want to go with any other moving company then Prof move

They said it would be one price and it turned out to be $3000 more upon delivery. Said it better to get the bigger truck but if you don’t use the space you get your money back for the additional space...did not! Contracted to do two stops but couldn’t make the second stop and tried to say we could get a shuttle truck but it would cost us more! We used them to move my 88 yr old grandma from Iowa to Florida and they just scammed her out I as much money as they could! DON’T USE!!!!

CROOKS, stay away from them. Once they get the deposit and make changes without telling you, they stop answering calls texts email ect. my price went over 2000K. I have a list of names and all involved. STAY AWAYYYYYYYY Let's see if they will claim my review to be fake. A list of names numbers coming soon. 3 people that I know for a fact moving out of state soon will stay away.

Prof Move you guys are great. As all the other movers would call constantly and fight for our business we knew from the first time we spoke to you guys that we would probably end up reserving our move with you. Looking back I’m really happy that we did the move with you all and it went perfect. There was no holdups on picking us up in a tight time frame. Amazingly the furniture was not compromised at all and we got status updates from your girls over in your customer service department regularly. It was a good feeling to know where our furniture was at all times. We even had the drivers phone number to personally call him. Our family needed to move on a tight timeframe and prof move came through with what we needed. They were able to relocate us in a crunch, and did not overcharge for the service. I'm very pleased with the experience and would definitely recommend them to other people that need good movers. Trust me, this is my third move in my life and the best one so far. The movers knew how to make their client happy by offering all of the needed amenities and keeping in touch with us the whole time. This created a really pleasant atmosphere, I'm extremely glad and grateful for finding these guys in the nick of time. . .

Overall they were very professional, very quick and very polite. I had a very positive experience moving out of a large house into an apartment and having to send part of my furniture to 3 different locations. I was tired just watching them. Polite and proficient. Would and will recommend.

Would give 0 stars. DO NOT USE PROF MOVE. I dealt with sales person James who stopped responding to my emails. When I emailed him on 10/24/19 to cancel my move, which was scheduled for 11/4 or 11/5, the email bounced back as 'undeliverable'. So I called the company and spoke to a very rude woman, Katy Johnson (think that was her name) who told me I could cancel but my $1400.00 deposit would not be refunded because it wasn't 7 business days before. Of course, James no longer works there! The move was listed as 11/4 or 11/5. I asked to speak to someone else, and was told there was no one else! Moving companies are notoriously shady, and Prof Move is one shady company!

DO NOT USE THIS COMPANY!!! The are writing fake reviews and are in fact, the same company as Main Moving LLC. They are brokers, will rip you off by increasing their quote double, charge you $500 for bubble wrap and tape, keep your belongings hostage and then, when it does finally arrive, EVERYTHING is broken or missing. Look up reviews and you will see both companies have been banned fr making fake reviews to cover up the truth. DO NOT USE MAIN MOVING LLC or PROF MOVE!!!!! Look at their reviews on my moving reviews to see they have been banned on both pages for making false reviews!

Dishonest and untrustworthy. They charge you $10 for one role of tape. After they get your money, no one answers your calls. They inflate the initial price by nearly double. If you ever deal with Prof Move, you will be very dissatisfy.