Rafael M.
Don't rush and do your Research!
Where do I start? First, I want to extend my deepest gratitude towards my agent who took care of me in my time of need! My name is Rafael Morales and I was stuck in a can of worms. Thanks to my Agent Oliver who I was first pretty impudent with because of the situation I was in. I had secured my move with a different company after getting bombarded with phone calls throughout the entire day. Oliver called me twice once in the morning the other later in the evening. I had just got home from work when he called to ask me if I still needed assistance. I immediately yelled and told him to stop calling me with the anger I had built in from all the calls from these companies non stop. He had sent me a message apologizing for the bother and mentioned if I had a mover he can match and beat their price if they are a carrier and not a broker. That is what made me do some further research. I was traveling cross Country from Oregon to Texas for work, being how this is my first move I wanted to make sure I was doing it right. The price I was promised seemed too good to be true but I thought I was just getting a hell of a deal. I called Oliver back and had him explain to me what he meant from Carriers and Brokers. THANK GOD I called back! I was in some deep you know what! He explained the industry to me thoroughly and I had no choice but to apologize to him deeply. We went through my inventory in detail he showed me I needed more space then what my original contract stated. This is to show that when you are dealing with something as important as this, it's always best to do your due diligence in RESEARCH! Thanks again Oliver and the Prof Move employees. You made this move stress free.