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Prof Move (profmove.com) has 53 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Stacey J.
I chose this company to move my furniture from Wyoming to California and I am very pleased with how it all turned out! The drivers for both the receiving and delivery were very professional and took care of my belongings in transit. I am in the military and I needed specific paperwork completed and Jonathan Maya coordinated with all involved in my move to ensure it was completed. I highly recommend Prof Move for your moving needs.
Kelly L.
I had just retired and needed to move all my household goods from Lansing, MI to Macedonia, OH. I was very satisfied with the move. The crew at Prof Move are efficient and they offer great service. My experience with Prof Move was smooth and everything was good.
David G. C.
Horrible company. The movers that showed up asked for $200 cash to move "heavy" equipment that was already on the manifest i was quoted, on the first floor nonetheless. They then asked for $400 cash before giving me a copy of the pickup contract. complete BS. It's now almost 6 weeks (their contract's 30 business days) since i got a call or update as to where my stuff is. I have called weekly if not more often and have been told that it'll be here next Thursday or Friday and should get a call 24-48 hours before. I havent received any calls. No customer service, and when starting to discuss legal or insurance claims, i was told it wouldnt accelerate how fast i get my stuff anyway. Most recently the number i got from a Rick goes directly to voicemail. Jobs, kitchen effects, personal gym equipment- all gone until i get an update or replaced by insurance.
LI
I’d give zero stars if I could. The are crooks. Can’t believe a word they say, demanded cash or wouldn’t give us our belongings... and when we finally got our stuff (a week late) most of it was broken or missing. The driver gave me his “number” and it was really a warehouse in NYC. DO NOT HIRE THEM! It’s all a scam.
Catheryn G.
SCAMMERS!!! Do not trust any one, any phone call, or email sent from this scam. They portray as if they are a legitimate entity during the processing even send docu sign agreements. After submitting my deposit and signing the agreement, the day of my move no one should up. No one picked up the phone. No one responded to my emails. Definitely, a blessing in disguise as these people are criminals. I'm sure I'm not the first to be scammed by them, but they will get caught. I'm taking all their information to my State's Attorney General Office.
Talia Rubi S.
DO NOT USE THEM. FRAUD FRAUD FRAUD they have a lot of fake reviews even on facebook. They will hold your stuff hostage delivered EXTREMELY LATE, that 30days on the contract is a joke. Try a few months. Price went up by over $2500k on a 2bedroom apartment. They quote low and change things after the deposit. Report them to the BBB, FMCSA and wherever else even if nothing can't be done. A complain is better than nothing. Ohh the email of the "sales" person stop working, they don't answer calls. SCAMS
Serrat
Great company !
Lita B.
It was a great experience for my long distance move. The whole crew was very helpful and responsible for helping me schedule my move and my requests. The pickup service was very good and it was very quick and on time. I would highly recommend this moving company for your move.
