ProcoloredReviews of procolored.com

I have to say, I was one of those negative people with Procolored and my DTF printer. Over time I have learned more about the product and the importance of maintaining it daily. If you don't take care of it, it won't take care of you. I had an issue with my oven after 2 years. I was on with customer service then a technical support guy and they were wonderful. Sad to say It isn"t a happy ending for me needing a new oven but Kudos to Procolored for stepping up the customer service. 2 hours later We found the issue by the Tech going piece by piece with me. I am out of warranty and they are willing to work with me to get my orders out for my business by getting the parts right out to me. So everyone that has issues with them, give them a chance. They have really stepped up their game over two years

I turned on my printer today and got super nervous when I noticed two red lights flashing. I called customer support and he connected me with online support, the engineer got on there and had it fixed and ready to print in about 5 minutes!!

I like Tech Help. Dislike slow communication at times. Improve with face time or other media for faster responses. Customer service good

Handled my issue quickly

Superb customer service. Rep was knowledgeable and provided great assistance in resolving my issue. I would highly recommend Procolored

Very helpful and efficient also friendly, I was so upset when I couldn't find how to fix my printer but the online team were great the got a connection on my computer and done it all for me, really great, a massive big thank you to the after sales support team and engineers. A.Hartley

They were able to get my printer up and running with the correct colors. Great customer service. Now I have great prints!

I'm very grateful to Procolored and their technical support team for helping me install the new part for DTF printer. Holly was very helpful, patient, and professional throughout the process. She provided clear guidance and made sure I received the assistance I needed to get everything installed correctly. I truly appreciate the time, effort and excellent customer service. Having a support team that is willing to help and guide you step by step makes a big difference, especially when running a small business like me. Thank you Procolored, and especially Holly for your kindness, patience and support. I highly recommend their customer service.