ProcoloredReviews of procolored.com

When I got the machine, I was hesitant because I saw videos that it had a lot of problems, so I did not want to open the box, I wanted to return it. I gave it a shot, although I have to do maintenance every day, the times I've had an issue, tech support always helps me. I wish it was faster when I've had the problems, but I think I am just getting to know the machine and I like to be cautions to avoid problems. I've had the machine for about 2 months now and I am happy with it.

I had an issue with my printer, and the technical support team was very patient and professional throughout the troubleshooting process. They carefully reviewed my images and videos, answered my questions, and guided me step by step until the issue was resolved. I really appreciate their dedication and prompt assistance. Thank you for the excellent support!

These DTF printers are amazing and together with excellent customer service provide a great shopping experience. Machines are easy to use and the finish is great. Highly recommended

The representative was awesome. He stayed with me and walked me through step by step until he and I saw positive results.

I own a Procolored F13 Pro and I have to say the customer service is EXCELLENT! The engineer stayed with me until my issue was resolved. The issue was my lack of maintenance and I had sensors that were blocked. He helped me troubleshoot until we found the issue! Great Service!

I've purchased the Procolor K13 about few months ago and I'm truly impressed on how customer service works hard to give you ways to learn your DTF printer. It all takes some learning and patience and today Buck showed me a lot of patience! I'm glad to be an owner of two Pro-color F13 and K13. Today's service was a 10/10! Got my printer up and running smoothly with whites brighter than before. I'm thankful they are willing to teach me how to be successful with my Procolors!

Super und sehr kompetenter Service. Der K13 lite ist ein zuverlässiger Drucker. Dieser ist sparsam im Tintenverbrauch und bei guter Wartung verrichtet dieser seine Dienste sehr zuverlässig. Die Inder sehr immer sehr farbenfreudig aus.

Great company and very helpful. Having Support techs also is what makes it great. They always help when I need a solution with my machine.