maria J.
Unreliable
I loved this company until you stopped shopping to DC. Now I have to have my products sent to my moms house and I may or may not have time to travel out of state. I’ve missed months of coverage because of this inconvenience. I was also told it would temporary but it’s been about a year and doesn’t look like there’s a change coming in the foreseeable future.
Response from PRJKT RUBYJan 11, 2019
Maria, thanks for taking the time to provide your feedback. We're sorry we stopped shipping to DC, too! Unfortunately, it is a regulatory issue—there are different rules for different states, and DC has its own set of regulations. We sincerely hope this changes in the near future, but it's difficult to predict. Thank you for being such a loyal customer, and we really appreciate your business!




