Private MD LabsReviews of privatemdlabs.com

Response from Private MD LabsApr 21, 2026

Cory, we are glad the ordering process through results felt smooth and easy overall, and we appreciate you pointing out that the preset lab packages can be confusing to compare. That kind of feedback is helpful, and we would love to understand which parts felt unclear so we can improve the experience and hopefully earn that fifth star next time. If you are open to it, please reach out to us at [email protected].

Response from Private MD LabsApr 20, 2026

Ross, we are glad to hear the scheduling process felt quick and efficient and that finding the right tests was easy to navigate. We also appreciate your honest feedback about pricing. We work hard to balance quality, convenience, and access to reliable labs, but we understand that cost is an important factor and we are always looking for ways to provide better value. If there’s ever anything we can do to improve your experience, feel free to reach out at [email protected].

Response from Private MD LabsApr 13, 2026

Mike, glad the scheduling process felt simple and that your results came back quickly. We are always trying to earn that fifth star, so if there is anything we could have done better, we would love to hear it at [email protected].

Response from Private MD LabsApr 8, 2026

Adam, it is great to hear the booking process has been easy for you. We totally understand wanting results a bit faster, and we hear you on the turnaround time. We also understand how frustrating it can be when a panel doesn’t include everything you’re looking for, and adding extra tests can push the cost up. If you’re open to it, feel free to reach out to us at [email protected]. We’d be happy to take a closer look and help however we can.

Response from Private MD LabsApr 3, 2026

Elie, glad to hear you had a good experience with our service. We will happily take the 4 stars, but if there is anything that would have made it a 5-star visit, we would love to hear it at [email protected].

Response from Private MD LabsApr 1, 2026

Katie, glad the custom panel gave you a combination that actually made sense and was easy to build. The buggy behavior when removing a test is not the experience we want on the site, and we appreciate you calling that out. If you're open to it, please send a note to [email protected] so we can look into what happened and see what it would take to earn that fifth star next time.

Response from Private MD LabsApr 13, 2026

Thank you so much for your kind words, Drbin! We’re really happy to hear you found the website helpful. We also appreciate your feedback on making it easier to understand. That’s something we’re actively working to improve. If you have any more suggestions or need help, feel free to reach out to us anytime at [email protected].

Response from Private MD LabsApr 13, 2026

Hi, thank you for your feedback, we’re really glad you had a good experience and that the staff member made your blood draw easy and comfortable. We’re sorry to hear about the waiting room conditions, especially since that can be tough for someone with asthma. While the blood draw locations are operated by our lab partners and their on-site procedures aren’t directly managed by us, we do take feedback like this seriously and share it with them. If you’re open to it, please email us at [email protected] with the location so we can look into it further.