Clarisa N.
Everything has been done in a timely…
Everything has been done in a timely manner. Communication has been great.

Prism Labs (prismlabs.store) is a US-based supplier of research peptides, serving the research community across the United States. We built the company on one standard: every compound we sell is independently lab tested, and the results are published rather than promised.Every product in our catalog includes a certificate of analysis (COA) from a third-party laboratory, including the lot number, tested purity, and test date, so you can verify exactly what you are getting before and after you order. Our research compounds routinely test at 99% purity or higher, and we do not list anything we would not stand behind. You will find a focused research catalog with transparent pricing on every item.Trust has to be earned in this industry, so we lead with transparency: real lab documentation, clear pricing, and honest communication.All products are sold strictly for research and laboratory use only and are not intended for human consumption.If you’ve ordered from us, we’d really value your feedback on your experience — from the website and ordering process to product quality and customer support.
Prism Labs (prismlabs.store) has 111 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Clarisa N.
Everything has been done in a timely manner. Communication has been great.
Maria
I ordered TB-500 and received epitalon. I sent a note to the prism labs team today with a picture of what was received. I will wait for their explanation and for a 2-day shipping of the correct peptide. It is concerning that my first time using their site for this I got the wrong product. For regulated products like this you expect internal controls. Hope they can do better next time and also ship the correct product soon. I will leave an update on this review once I receive the new product. ***Update*** they shipped me the right product today at zero cost…less than 24 hrs! Well done.
Response from Prism LabsOct 10, 2026
Maria, thank you for sending the photo and for updating your review. You ordered TB-500, and that’s what should have been in the box. As soon as we saw your message, we shipped the correct vial at no cost, and it was on its way to you within 24 hours. You’re right that accuracy matters most with research compounds. If anything in an order is ever wrong, email [email protected] with a photo and we’ll make it right quickly. Thank you for giving us the chance to fix it. — Sarah, Prism Labs Support
Terin B.
Quick delivery and ease of use
Dana
Very responsive and helpful. Everything went smoothly from ordering, shipping and customer service. However, I don't know if I'm getting a better price overall. I ordered NAD+ and you have to reconstitute it and for the dosing per vile is about the same as if I ordered it from a lab that has it premixed.
Jason S.
Great quality and fast shipping!
customer
The videos give clear precise instructions on how to reconstitute. The price is resonable & delivery is as promised.
Jenn
My first order was delayed but Customer Service was great about it, even adding an extra vial for the inconvenience. Subsequent orders have been smooth and delivered quickly. Great Customer Service and pricing... I'll continue to purchase from them!
Jagade P.
Fast and simple